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Zurmo

Zurmo is an Open Source CRM platform that combines mobility, social tools, and gamification to drive user engagement. Built using test-driven development, it ensures stability for custom CRMs across updates. Zurmo, Inc. supports both open-source and commercial solutions.

4.3

Software Info

Pricing

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Zurmo Overview

Zurmo is an Open Source Customer Relationship Management (CRM) application designed for modern businesses seeking a customizable, reliable, and engaging CRM experience. Developed by Zurmo, Inc., the platform integrates mobility, social collaboration, and gamification to enhance user adoption and productivity. Built with a rigorous test-driven development approach, Zurmo ensures that custom-built CRM systems remain stable across future updates. The company supports both its Open Source Project and Commercial offerings, providing a robust CRM solution backed by strong engineering and user-focused methodologies. Zurmo redefines CRM by combining flexibility, innovation, and reliability in one powerful platform.

Features

Gamification for Enhanced User Engagement

Customizable Workflows and Automation

Mobile Access and Responsive Design

Robust Reporting and Analytics

Zurmo Pricing Overview

Zurmo Score

Smyte Score

4.3 Number of Reviews 23

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Engaging Gamification Features:
Zurmo incorporates game-like elements such as points, badges, and levels to motivate users, enhancing CRM adoption and making routine tasks more enjoyable.

High Customizability:
Being open-source, Zurmo allows extensive customization to fit specific business needs, enabling users to tailor workflows, interfaces, and functionalities.

Cost-Effective Solution:
Zurmo offers a free, open-source version, making it an affordable option for small to medium-sized businesses seeking a robust CRM without significant financial investment.

Cons

Steep Learning Curve:
Some users report that Zurmo can be challenging to learn initially, especially for those without technical backgrounds.

Limited Third-Party Integrations:
Compared to other CRM platforms, Zurmo has fewer out-of-the-box integrations with third-party applications, potentially requiring additional development work.

Infrequent Updates:
Users have noted that Zurmo’s development and updates have slowed, which may affect long-term support and the introduction of new features.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is Zurmo CRM?

Zurmo is an open-source Customer Relationship Management (CRM) application that integrates gamification, social features, and mobile accessibility to enhance user engagement and streamline sales processes.

2. Is Zurmo suitable for small businesses?

Yes, Zurmo’s free version and customizable features make it a viable option for small to medium-sized businesses looking for a flexible CRM solution.

3. Can Zurmo be customized to fit specific business needs?

Absolutely. As an open-source platform, Zurmo allows extensive customization to tailor the CRM to specific workflows and requirements.

4. What kind of support does Zurmo offer?

Zurmo provides community support for its open-source version. For more comprehensive support, businesses can opt for commercial plans, which offer additional services and assistance.

5. Does Zurmo integrate with other applications?

Zurmo supports integration with various third-party applications, including email clients and calendars. However, the range of out-of-the-box integrations is limited compared to some other CRM platforms.

Zurmo

4.3

Software Info

Pricing

Score

Alternatives

Zurmo Overview

Software Details

Features

Zurmo Pricing Overview

Zurmo Score

Smyte Score

4.3

Number of Reviews 23

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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EstiFlex

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