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Zuper

Zuper is an adaptable field service management platform for fast-growing businesses. It offers configurable workflows, robust integrations, and key features like scheduling, work order management, and analytics. With seamless communication tools and over 60 integrations, Zuper enhances operational efficiency and service delivery.

4.6

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Zuper Overview

Zuper offers a comprehensive and adaptable field service management platform designed to streamline operations and improve productivity for fast-growing service businesses. With configurable workflows, robust integrations, and exceptional customer support, Zuper empowers organizations in industries like solar, HVAC, and facility maintenance to optimize their operations. Key features include intelligent scheduling, work order management, inventory and asset tracking, contract management, and analytics. The user-friendly mobile app, desktop app, and customer portal enable seamless communication between field technicians, back-office teams, and customers. Integrating with over 60 leading tools like HubSpot and QuickBooks Online, Zuper evolves with your business needs, ensuring exceptional service delivery.

Features

Intelligent Scheduling and Dispatching

Customizable Workflows and Onsite Checklists

Robust Integrations

Comprehensive Reporting and Analytics

Zuper Pricing Overview

Zuper Score

Smyte Score

4.6 Number of Reviews 148

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Users appreciate Zuper’s intuitive interface, which simplifies complex processes like work order management and attendance tracking.

Customizable Workflows:
The platform’s configurable workflows and no-code automation allow businesses to tailor processes to their specific needs, enhancing operational efficiency.

Responsive Customer Support:
Zuper’s support team is praised for their attentiveness and willingness to implement requested automations, improving workflow efficiency.

Cons

Lack of Built-in Accounting Module:
Some users note the absence of an integrated accounting module, necessitating the use of additional software for financial management.

Feature Overload:
A few users feel that certain features in the web portal are unnecessary for their operations and would prefer the ability to remove or hide them.

Separation of Emails and Notes:
There is a desire among users for a clearer distinction between emails and notes within the platform to enhance organization.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What industries does Zuper cater to?

Zuper supports a wide range of industries, including solar, HVAC, facility maintenance, manufacturing, and property maintenance, serving both residential and commercial service businesses.

2. Does Zuper offer mobile access?

Yes, Zuper provides mobile applications for both iOS and Android devices, allowing field technicians and managers to access the platform on the go.

3. What integrations are available with Zuper?

Zuper integrates with over 60 industry-leading tools, including HubSpot CRM, Zoho CRM, Freshdesk, Zendesk, QuickBooks Online, and more, enabling seamless operations across various platforms.

4. Is Zuper customizable to fit specific business needs?

Yes, Zuper offers configurable workflows and no-code automation, allowing businesses to tailor the platform to their unique operational requirements.

5. What kind of customer support does Zuper provide?

Zuper offers various support options, including email/help desk, knowledge base, phone support, FAQs/forum, 24/7 live representative support, and chat, ensuring assistance is available when needed.

Zuper

4.6

Software Info

Pricing

Score

Alternatives

Zuper Overview

Software Details

Features

Zuper Pricing Overview

Zuper Score

Smyte Score

4.6

Number of Reviews 148

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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