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Ynot is a higher education CRM that helps colleges and universities track student prospects from inquiry to enrollment. It supports phone, email, and SMS engagement, logs every interaction, records calls, and integrates with SIS and third-party tools to boost productivity and enrollment rates.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users commend Ynot for its intuitive design, making it easy for admissions teams to navigate and utilize without extensive training.
Comprehensive Communication Tools:
The platform’s integration of phone, email, and SMS functionalities allows for seamless and efficient communication with prospects directly within the CRM.
Responsive Customer Support:
Ynot’s support team is praised for being prompt, efficient, and accommodating, often going above and beyond to assist users.
Lead Integration Issues:
Some users have reported challenges with leads not linking correctly to their database, requiring manual intervention to resolve.
Limited Customization Options:
A few users noted that the platform offers limited flexibility in customizing certain features to fit specific business needs.
Occasional System Glitches:
There have been mentions of intermittent glitches, though users also highlight the support team’s quick response in addressing these issues.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.