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Yesware is an email outreach and sales engagement tool for Outlook and Gmail. It helps sales teams track emails, run campaigns, and integrate with CRMs to boost pipeline growth and deal conversions. Trusted by top brands, it simplifies sales processes without complex enterprise software.
The Smyte Score is a weighted average from leading review sites across the web.
Effective Email Tracking:
Users appreciate Yesware’s real-time notifications for email opens, link clicks, and attachment views, enabling timely and informed follow-ups.
Seamless CRM Integration:
Yesware integrates smoothly with Salesforce, automatically syncing email activities and calendar events, which reduces manual data entry and enhances CRM accuracy.
User-Friendly Interface:
The platform’s intuitive design, embedded directly within Gmail and Outlook, allows users to access features without leaving their inboxes, streamlining the workflow.
Limited Features in Basic Plan:
The Pro plan lacks access to campaign features, requiring users to upgrade to higher-tier plans for full functionality.
Interface and Usability Issues:
Some users report occasional glitches and a less polished interface, which can hinder the user experience.
Customer Support Concerns:
There are reports of delayed responses and limited support, particularly for users on lower-tier plans.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.