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WildApricot

WildApricot is an all-in-one membership management software ideal for associations, nonprofits, and clubs. With tools for automating member dues, event registrations, contact management, and email newsletters, it simplifies operations and engages members. Over 30,000 organizations rely on its customizable, user-friendly platform to streamline growth and communication.

4.1

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WildApricot Overview

WildApricot is an all-in-one membership management software designed for associations, nonprofits, clubs, and other membership-based organizations. Serving over 30,000 organizations, it streamlines operations by automating tasks like membership dues, event registration, email newsletters, and payment processing. With an intuitive website builder, users can create and customize their sites to engage members, manage contacts, and promote events. WildApricot’s user-friendly tools reduce administrative work, letting you focus on growth. Plus, with a supportive community and dedicated customer support, expert guidance is always available.

WildApricot Pricing Overview

WildApricot Score

Smyte Score

4.1 Number of Reviews 745

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use and Flexibility:
WildApricot is praised for being user-friendly, allowing even non-technical users to manage memberships, events, and websites with ease. The flexibility in managing member profiles, payments, and customizations is a huge benefit, especially for small to medium-sized organizations.

Comprehensive Membership Management:
WildApricot provides a “one-stop-shop” for handling memberships, event registration, invoicing, email marketing, and online payments. This consolidation of tools streamlines workflows, saving time and resources for organizations and allowing them to operate more efficiently.

Automated Processes for Efficiency:
Features like automated invoicing, renewal processes, and self-service options for members significantly reduce administrative workload. Organizations have noted labor savings and improved accuracy by automating tasks like membership renewals and event registration.

Cons

Customer Support and Responsiveness:
Users frequently mention slow or inconsistent customer support, with some experiencing delays in resolving issues or difficulty in reaching knowledgeable support staff. This has been particularly frustrating for users when dealing with technical issues or payment gateway errors.

Limitations in Payment Options:
WildApricot’s payment system has received criticism for limited options, including the lack of support for debit cards and checks without additional fees. Users also reported issues with WildApricot Payments, such as system errors without adequate alerts or notifications, leading to missed transactions.

Feature Limitations and Outdated Functionalities:
Some users feel that certain features are outdated or lack customization, such as inflexible event management, basic member search capabilities, and lack of features on the mobile app. Users have also noted that WildApricot’s lack of response to feature requests, often discussed on user forums, reflects a limited investment in updating the platform.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.