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Startly is an all-in-one IT Service Management (ITSM) and Professional Services Automation (PSA) platform for service delivery organizations. It streamlines time tracking, project management, ticketing, asset management, invoicing, and billing. Startly helps businesses optimize workflows, enhance collaboration, and improve service efficiency.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Service Delivery Integration:
Users appreciate that Startly consolidates various service delivery requirements into a single platform, including project management, expense management, and ticketing systems.
User-Friendly Interface:
The platform is praised for its ease of use, making tasks like tracking timesheets and expenses straightforward.
Responsive Customer Support:
Users have reported positive experiences with Startly’s customer service, noting its effectiveness and responsiveness.
Limited Reporting Capabilities:
Some users find the reporting features lacking, particularly when exploring specific project phases or analyzing individual team member contributions.
Minor Bugs:
There are mentions of minor bugs within the software, though users note that these do not significantly hinder functionality.
Feature Depth:
A few users feel that certain features could be more robust to better meet their needs.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.