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Setster is an online appointment scheduling tool with a REST-based API that enables businesses to accept appointments online, streamline processes, and optimize resources. It automates complex scheduling rules and workflows, offering a customizable user experience. Scalable and secure, Setster is ideal for companies of any size seeking to enhance efficiency and client satisfaction.
The Smyte Score is a weighted average from leading review sites across the web.
Flexibility in Scheduling:
Users appreciate Setster’s ability to customize appointment settings and schedules, allowing for tailored booking processes that align with specific business requirements.
Effective Customer Support:
The platform’s customer service is noted for being prompt and courteous, providing reliable assistance when issues arise.
User-Friendly Interface:
Setster offers a clean design and intuitive interface, making it easy for both staff and clients to navigate and utilize the scheduling system effectively.
Sequential Event Sign-Ups:
Some users have reported that Setster does not support simultaneous sign-ups for multiple events, requiring the completion of sign-ups for one event before initiating another. This limitation can lead to potential loss of sign-ups or confusion among registrants.
Integration Limitations:
There are instances where cancellations documented in Setster are not automatically synchronized with external systems like Salesforce or Outlook, necessitating manual updates and potentially causing discrepancies.
Time Zone Confusion:
Some users have experienced challenges with time zone settings, leading to scheduling errors and misunderstandings regarding appointment times.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.