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Prism by Building Engines is a cutting-edge building operations platform for commercial real estate. It streamlines work orders, space management, lease tracking, and energy monitoring to enhance efficiency and tenant satisfaction. Scalable for any portfolio size, Prism empowers property teams to optimize and elevate building operations.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users appreciate the intuitive interface, making tasks like submitting work orders straightforward. ​
Responsive Customer Service:
The customer support team is noted for their promptness and willingness to address user concerns effectively. ​
Mobile Accessibility:
The mobile app facilitates real-time management of work orders, enhancing on-the-go efficiency for maintenance staff. ​
Lack of Update Notifications:
Some users mention that once a work order is placed, there are no updates during the process, leaving tenants uninformed about the status. ​
Occasional Glitches:
Issues such as guest arrival notifications not working have been reported, impacting communication. ​
Outdated Dashboard Design:
The dashboard’s appearance is considered dated, and the search functionality requires precise input to yield accurate results.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.