OpenCRM
4.5
OpenCRM Overview
Features
OpenCRM Pricing Overview
OpenCRM Score
Smyte Score
4.5
Number of Reviews 328
Smyte Score
The Smyte Score is a weighted average from leading review sites across the web.
100+ reviews for Software Name
Pros
Exceptional Customer Support:
Users consistently praise OpenCRM’s support team for their promptness, helpfulness, and professionalism. The live chat feature is highlighted as particularly useful during the transition and daily use.
Highly Customizable Interface:
OpenCRM offers a clean and intuitive interface that is easily customizable. Users appreciate the ability to tailor fields and sections to fit their specific business needs without incurring additional costs.
Cost-Effective Solution:
Many users find OpenCRM to be a cost-effective alternative to larger CRM platforms. The transparent pricing model, which includes all features regardless of the pricing tier, is particularly appreciated.
Cons
Occasional Software Bugs:
Some users have reported encountering minor bugs within the software. However, they also note that the support team is quick to respond and resolve these issues.
Complex Reporting Setup:
Users have mentioned that setting up reports can be complex and may require additional work or cost, which can be a drawback for those needing advanced reporting capabilities.
Interface Can Be Outdated:
A few users feel that the interface can appear outdated at times, and certain features or options can be hard to find without prior knowledge of the system.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.
FAQs
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