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Nutshell

Nutshell is a powerful yet simple all-in-one CRM platform that unites sales, marketing, and customer engagement. With email campaigns, web chat, text messaging, and top-tier support, Nutshell helps B2B teams close more deals faster—without juggling multiple tools or paying high admin costs.

4.2

Software Info

Pricing

Score

Alternatives

Nutshell Overview

Nutshell is an all-in-one sales, marketing, and engagement platform built for B2B teams that want to close more deals without juggling multiple tools. Designed to be powerful yet easy to use, Nutshell combines CRM, email marketing, web chat, and text messaging in one unified solution. Every subscription includes unlimited contacts, customizable reporting, free data migration, and top-rated live support—at an affordable price. With seamless integrations (Google Workspace, Outlook, QuickBooks, Slack, Intercom), a mobile app for field teams, and tools like Nutshell Marketing and Nutshell Engagement, it empowers businesses to drive revenue, engage leads, and streamline workflows. Recognized as a G2 Leader since 2020.

Features

Customizable Sales Pipeline Management

Integrated Email and SMS Marketing Automation

AI-Powered Sales Tools

Comprehensive Reporting and Analytics

Nutshell Pricing Overview

Nutshell Score

Smyte Score

4.2 Number of Reviews 1806

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Users consistently praise Nutshell for its intuitive and easy-to-navigate interface, which simplifies the onboarding process and daily operations.

Comprehensive Sales Pipeline Management:
Nutshell’s customizable sales pipelines and multiple view options (board, list, map, chart) allow teams to effectively track and manage deals through every stage.

Robust Customer Support:
The platform offers free, live customer support to all users, ensuring timely assistance and fostering a positive user experience.

Cons

Limited Customization Options:
Some users have noted that Nutshell offers fewer customization capabilities compared to other CRM platforms, which can be restrictive for businesses with specific needs.

Email Management Limitations:
There are reports of challenges with email functionalities, including issues with formatting options and attachment handling within the system.

Occasional Technical Glitches:
A few users have experienced persistent bugs and slow issue resolution, impacting the overall reliability of the software.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.