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IMPAK

IMPAK is a cloud-based facility management software offering 30+ integrated tools to streamline daily operations, work orders, inspections, and tenant requests. Loved for its intuitive design, it’s the go-to platform for property managers and engineers. IMPAK—it simply works.

5

Software Info

Pricing

Score

Alternatives

IMPAK Overview

IMPAK is a fully cloud-based and uniquely responsive web application (RWA) designed specifically for the facility management industry. With over 30 integrated modules, IMPAK provides comprehensive tools for managing daily operations, maintenance, tenant communication, work orders, inspections, and vendor coordination. For over two decades, it has served as a reliable and user-friendly platform favored by facility managers and engineers. Its intuitive interface allows users to streamline workflows without extensive training. Whether managing a single building or a multi-property portfolio, IMPAK simplifies the complexity of facility operations with proven dependability. IMPAK—It simply works.

Features

Work Order Management

Tenant & Vendor Communication Tools

Inspection and Compliance Tracking

Customizable Dashboards & Reporting

IMPAK Pricing Overview

IMPAK Score

Smyte Score

5 Number of Reviews 7

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
IMPAK is widely praised for its intuitive design, making it easy for both staff and tenants to navigate and use effectively.

Comprehensive Feature Set:
The platform offers over 30 integrated modules, covering various aspects of facility management, from maintenance scheduling to tenant communication, eliminating the need for multiple software solutions.

Responsive Customer Support:
Users consistently commend IMPAK’s prompt and helpful customer support team, ensuring that any issues or questions are addressed efficiently.

Cons

Limited Reporting Features:
Some users have expressed a desire for more comprehensive reporting options within the IMPAK system.

Complexity in Report Navigation:
Finding and running reports can be confusing and often takes longer to navigate than preferred.

Initial Learning Curve for New Users:
New users may require additional time to become proficient with the system’s functionalities.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is IMPAK?

IMPAK is a 100% cloud-based facility management software designed to streamline daily operations and maintenance tasks for property managers and engineers.

2. What hardware and software are required to run IMPAK?

Any computer or remote device connected to the Internet can access all features of the IMPAK program without additional cost. No third-party software or extra hardware is needed.

3. How long before we can begin using IMPAK?

In most cases, IMPAK software can be installed and ready for use within 48 hours.

4. Do I need to devote extra clerical resources to use this system?

Absolutely not. IMPAK is designed to help expand assignments and responsibilities while reducing clerical costs.

5. How much training is needed, and what does it cost?

Training at the staff level is included in the initial setup fee. After a one-hour training session by telephone, most users can begin using the program immediately. Ongoing assistance is available as needed.

IMPAK

5

Software Info

Pricing

Score

Alternatives

IMPAK Overview

Software Details

Features

IMPAK Pricing Overview

IMPAK Score

Smyte Score

5

Number of Reviews 7

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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