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FRONTSTEPS is an all-in-one community management platform, offering mobile apps for seamless homeowner and board member engagement. It streamlines processes like accounting, payments, and visitor management, enabling teams to automate tasks and focus on growth, providing both efficiency and exceptional user experiences.
The Smyte Score is a weighted average from leading review sites across the web.
Mobile App Accessibility:
FRONTSTEPS offers an industry-leading mobile application that provides exceptional experiences for board members and homeowners, allowing them to access community information and manage tasks directly from their devices.
Process Automation:
The platform enables teams to automate key processes, simplifying tasks and boosting productivity so they can focus on creating value and growing the organization.
Integrated Back-Office Management and Accounting:
FRONTSTEPS provides a fully connected platform designed to support back-office management and accounting, ensuring financial operations are streamlined and efficient.
Limited Customization:
Some users have reported that the software is very limited in terms of customizing, which can be restrictive for organizations with specific needs.
Uncommunicated Feature Changes:
There have been instances where features were changed without prior notification to clients, leading to confusion and potential disruptions in operations.
Customer Service Issues:
Users have expressed dissatisfaction with the customer service, citing inadequate support and responsiveness to issues.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.