Home > Contact Management Software > FIVE
FIVE CRM is a customizable sales and marketing solution built to boost outbound sales. It supports contact and lead management, call handling, and marketing automation—ideal for telemarketing and sales teams aiming to improve performance, increase productivity, and drive growth.
The Smyte Score is a weighted average from leading review sites across the web.
Highly Customizable for Different Business Models:
Users consistently praise FIVE CRM for its unmatched flexibility. You can tailor layouts, data fields, workflows, dashboards, and user permissions to suit your sales process, no matter how complex.
Excellent for Telemarketing and Call Handling:
The built-in telephony tools (including auto-dialers, call scripts, and call logging) make it a top choice for call centers and outbound sales teams that rely heavily on phone outreach.
Responsive and Supportive Customer Service:
Many reviewers highlight the helpful and responsive customer support team, particularly during setup and customization phases. The support helps users maximize the platform’s potential.
User Interface Can Feel Dated or Cluttered:
Some users report that the design and interface feel outdated and less intuitive compared to more modern CRMs. This can lead to a steeper learning curve for new users.
Initial Setup Can Be Time-Consuming:
Due to its high customizability, the setup process can take longer than expected. Users mention that configuring it to fully match their business process requires patience and time.
Limited Third-Party Integrations:
A few users find the integration capabilities with external tools (like other CRMs, email platforms, or analytics tools) limited, which can hinder businesses looking for seamless workflows.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.