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eWay-CRM

eWay-CRM is a powerful CRM seamlessly embedded into Outlook/Microsoft 365. It helps manage customers, sales, projects, and email campaigns without switching apps. Features like email tracking, calendar sync, and the “convert-to” function boost productivity. Trusted worldwide, it’s the best CRM for Outlook users.

4.4

Software Info

Pricing

Score

Alternatives

eWay-CRM Overview

If you use Outlook and need a CRM, eWay-CRM is the perfect solution. Seamlessly integrated into Outlook/Microsoft 365, it helps businesses manage customers, sales, projects, and email campaigns without switching between apps. With automatic email tracking, calendar synchronization, and contact management, staying organized is effortless. The powerful “convert-to” feature lets you turn emails into deals, tasks, or contacts with a simple right-click. Designed for efficiency, eWay-CRM transforms Outlook into a full-featured CRM, empowering teams to streamline operations and enhance productivity. With over 12 years of expertise, eWay-CRM continues to help businesses worldwide manage their relationships effectively.

eWay-CRM Pricing Overview

eWay-CRM Score

Smyte Score

4.4 Number of Reviews 674

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Seamless Outlook Integration:
Users appreciate how eWay-CRM integrates smoothly with Outlook and Microsoft 365, making it easy to use across desktop and mobile devices.

User-Friendly Interface:
The system is praised for its intuitive design, providing flexibility and guidance to users.

Responsive Customer Support:
Users commend the responsive and helpful customer support team, which enhances the overall user experience.

Cons

Attachment Management in Sent Emails:
Some users note the lack of an option to save sent emails without attachments, requiring extra steps to remove attachments before saving.

Performance Issues:
There are reports of slow loading and saving times, which can affect efficiency.

Complexity with Multiple Accounts:
Managing different accounts, such as multiple enterprise and private accounts, is reported to be challenging.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What platforms does eWay-CRM support?

eWay-CRM is available as an add-in for Microsoft Outlook and also offers web and mobile applications for iOS and Android devices.

2. Can eWay-CRM handle bulk email campaigns?

Yes, eWay-CRM allows users to create and manage professional bulk email campaigns directly within the platform.

3. Is it possible to customize fields and workflows in eWay-CRM?

eWay-CRM is highly customizable, enabling users to create custom fields, design form layouts, and tailor workflows to fit their business processes.

4. Does eWay-CRM offer integration with other applications?

Yes, eWay-CRM integrates with various applications, including Microsoft 365, WordPress, QuickBooks Online, and more, to enhance functionality.

5. What support options are available for eWay-CRM users?

eWay-CRM provides multiple support channels, including a knowledge base, chat, FAQs/forum, email/help desk, and phone support, to assist users effectively.

eWay-CRM

4.4

Software Info

Pricing

Score

Alternatives

eWay-CRM Overview

Software Details

Features

eWay-CRM Pricing Overview

eWay-CRM Score

Smyte Score

4.4

Number of Reviews 674

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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