Home > Facility Management Software > Entrata

Entrata

Entrata® is an operating system for multifamily communities that enhances efficiency with AI-powered solutions for leasing, payments, renewals, and more. Serving various housing sectors, Entrata helps owners and property managers streamline operations, improve resident experiences, and boost financial success.

4.5

Software Info

Pricing

Score

Alternatives

Entrata Overview

Entrata® is a leading operating system for multifamily communities worldwide. Since 2003, Entrata has helped properties streamline operations and improve efficiency with AI-powered tools for leasing, payments, renewals, and resident services. With features like Lead-to-Lease Intelligence, Procure to Pay Solutions, and integrated business intelligence, Entrata provides comprehensive solutions for property managers, owners, and residents. The platform supports multifamily, student, military, commercial, and affordable housing sectors, offering flexible technology to enhance the resident experience and drive financial success. Entrata’s approach allows customization to fit specific business needs.

Features

Lease Management

Automated Communication Tools

Accounting and Financial Management

Open API and Integration Capabilities

Entrata Pricing Overview

Entrata Score

Smyte Score

4.5 Number of Reviews 903

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Users appreciate Entrata’s intuitive design, which simplifies lease applications and enhances the resident experience.

Comprehensive Feature Set:
The platform offers a wide range of tools, including automated workflows, accounting, and resident management, streamlining various property management tasks.

Effective Communication Tools:
Entrata facilitates seamless communication with prospects and residents through integrated messaging systems, improving community engagement.

Cons

Learning Curve:
Some users report that the extensive features require time to learn and fully utilize the platform’s capabilities.

Occasional Technical Issues:
There are mentions of occasional glitches and technical challenges, which can disrupt workflow.

Cost Considerations:
A few users feel that the pricing may be on the higher side, especially for smaller property management companies.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What property types does Entrata support?

Entrata caters to various property types, including multifamily, student, military, commercial, and affordable housing.

2. Is Entrata suitable for small property management companies?

While Entrata offers a comprehensive suite of tools, smaller companies should assess the platform’s scalability and pricing to ensure it aligns with their needs.

3. Does Entrata integrate with other software systems?

Yes, Entrata provides an open API and supports numerous third-party integrations to enhance its functionality.

4. What training resources does Entrata offer?

Entrata offers various training options, including live online sessions, videos, documentation, webinars, and in-person training.

5. How does Entrata handle customer support?

Entrata provides customer support through multiple channels, including knowledge bases, chat, phone support, FAQs, and email help desks.

Entrata

4.5

Software Info

Pricing

Score

Alternatives

Entrata Overview

Software Details

Features

Entrata Pricing Overview

Entrata Score

Smyte Score

4.5

Number of Reviews 903

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

Alternatives to Entrata

SMS360

My Insider

Spot

Relevant Alternative Categories