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Contactbox is a GDPR-compliant CRM for small businesses, offering high customization, classic design, and seamless data sync via ownCloud®, Nextcloud®, and Kerio®. With free and pro versions, it suits various industries and ensures secure, CO2-neutral operations from its Ruhr-based servers.
The Smyte Score is a weighted average from leading review sites across the web.
High Customizability:
Users appreciate the ability to tailor the CRM to their specific needs, allowing for a personalized experience that aligns with their business processes.
GDPR Compliance and Data Security:
Contactbox is designed with a strong emphasis on data protection, ensuring compliance with GDPR and the EU Data Protection Act, which is crucial for businesses handling sensitive customer information.
Integration Capabilities:
The CRM offers seamless integration with platforms like ownCloud®, Nextcloud®, and Kerio® Connect, facilitating efficient synchronization of contacts and appointments.
Limited User Reviews:
With a relatively small number of user reviews available, potential users may find it challenging to gauge the software’s performance across diverse business scenarios.
Learning Curve for Advanced Features:
Some users have noted that while basic functions are straightforward, mastering the more advanced features can require additional time and training.
Interface Design:
The classic table-based design, while familiar to some, may appear outdated to users accustomed to more modern, visually-driven interfaces.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.