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Capsule

Capsule CRM is a flexible and easy-to-use customer relationship management (CRM) solution designed for businesses of all sizes. It helps teams manage sales, track customer interactions, and automate workflows. With integrations like Google G Suite, QuickBooks, and MailChimp, Capsule streamlines operations starting at just $18 per user.

4.6

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Capsule Overview

Capsule CRM is an intuitive, powerful, and customizable customer relationship management (CRM) solution designed for businesses with 10-1000 employees. Trusted by over 10,000 companies worldwide, Capsule helps businesses organize customer interactions, streamline sales processes, and enhance team collaboration. It integrates seamlessly with popular tools like Google G Suite, QuickBooks, MailChimp, and Zapier, enabling advanced automation and efficiency. With its user-friendly interface and scalable features, Capsule adapts to your unique business needs, helping teams close more deals and improve client relationships. Starting at just $18 per user per month, Capsule offers a free trial, allowing businesses to get started quickly and optimize their sales and customer management processes.

Capsule Pricing Overview

Capsule Score

Smyte Score

4.6 Number of Reviews 538

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Users appreciate Capsule CRM’s intuitive and user-friendly interface, which simplifies managing customer relationships and sales pipelines.

Customizability:
The platform offers a high degree of customization, allowing businesses to tailor it to their specific needs with custom fields and tags.

Cost-Effective:
Many users find Capsule CRM to be affordable, offering robust features at a competitive price point.

Cons

Data Import Challenges:
Some users have reported difficulties with importing data into the system, describing the process as cumbersome.

Limited Reporting Customization:
There are mentions of the reporting features lacking depth, with limited options for customization to gain deeper insights.

Basic User Interface Design:
While functional, the interface design is considered basic by some users, who suggest that a more sophisticated design could enhance user engagement.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What integrations does Capsule CRM support?

Capsule CRM integrates with over 1,000 tools, including Google G Suite, QuickBooks, MailChimp, and Zapier, enhancing its functionality and allowing for advanced sales automation.

2. Is there a mobile app available?

Yes, Capsule CRM offers mobile applications for both Android and iOS devices, enabling users to manage their customer relationships on the go.

3. Can I customize fields and tags in Capsule CRM?

Yes, Capsule CRM allows users to create custom fields and tags to tailor the system to their specific business needs, enhancing data organization and retrieval.

4. Does Capsule CRM offer a free trial?

Yes, Capsule CRM provides a free plan for up to 2 users, allowing potential customers to explore its features before committing to a paid plan.

5. What kind of customer support is available?

Capsule CRM offers customer support through various channels, including email, a knowledge base, and forums, ensuring users have access to assistance when needed.

Capsule

4.6

Software Info

Pricing

Score

Alternatives

Capsule Overview

Software Details

Features

Capsule Pricing Overview

Capsule Score

Smyte Score

4.6

Number of Reviews 538

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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