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Bigin by Zoho CRM is a simple, affordable CRM built for small businesses and startups. It streamlines customer management, lead tracking, and sales operations with an easy-to-use interface and mobile access—helping over 20,000 businesses improve collaboration and build better customer relationships.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Bigin is praised for its intuitive and clean design, allowing users to get started quickly without extensive training.
Affordable Pricing:
With plans starting at $7 per user/month, Bigin offers a cost-effective CRM solution for small businesses.
Seamless Integration with Zoho Apps:
Bigin integrates smoothly with other Zoho applications, enhancing its functionality and providing a unified ecosystem.
Limited Customization Options:
Some users find Bigin’s customization capabilities restricted compared to more advanced CRMs.
Lacks Advanced Marketing Features:
Bigin does not offer comprehensive marketing automation tools, which may be a drawback for businesses seeking integrated marketing solutions.
No AI-Powered Functionalities:
The platform lacks AI-driven features, such as predictive analytics or intelligent lead scoring, limiting its advanced analytical capabilities.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.