Contact Management Software
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MarketSurge
Software Description: MarketSurge is a comprehensive lead interaction platform that helps businesses capture, nurture, and close leads. It offers tools for contact management, reviews, customer satisfaction, and experience tracking—streamlining engagement and improving conversion rates.
Features
Unified Multi-Channel Communication
Automation & Workflow AI
Integrated Review Management
AI-Powered Marketing Tools
Pros
- Unified Communication Threads
- Efficient Lead Management
- Outstanding Customer Service
Cons
- Email Deliverability Issues
- Limited Separation of Communication Lines
- Email Functionality Glitches
Less Annoying CRM
Software Description: Less Annoying CRM is a simple, affordable CRM built for small businesses. It helps manage contacts, leads, calendars, tasks, and follow-ups in one easy-to-use app. With integrations like Google Calendar and MailChimp, it streamlines daily workflows for over 10,000 businesses worldwide.
Features
Simplified Contact Management with Custom Fields
Integrated Calendar and Task Management
Lead and Pipeline Tracking
Seamless Integrations with Popular Tools
Pros
- Simplicity and Ease of Use
- Transparent and Affordable Pricing
- Exceptional Customer Support
Cons
- Limited Advanced Features
- No Native Mobile Application
- Basic Reporting Capabilities
Adversus
Software Description: Adversus is a web-based dialer and CRM solution for telemarketing, fundraising, and appointment scheduling. It automates contacts and call flows, optimizing call center efficiency. The Journey module enables extensive automation and integration, allowing businesses to monitor and respond to events effectively.
Features
Customizable Dialing Strategies
Automated Contact and Call Flow Management
Journey Module for Automation and Integration
Comprehensive Reporting and Analytics
Pros
- User-Friendly Interface
- Effective Data Management
- Responsive Customer Support
Cons
- Limited Integration Options
- Occasional Performance Issues
- Pricing Concerns
Shared Contacts for Gmail
Software Description: Shared Contacts for Gmail® lets Google Workspace and Gmail users easily share and manage contact groups across teams and devices. With customizable permissions, real-time syncing, and seamless integration with Gmail, Google Contacts, CRMs, and more, it simplifies collaborative contact management.
Features
Granular Access Permissions
Real-Time Synchronization Across Devices
Integration with Google Workspace and Third-Party Apps
Advanced Search and Filtering Capabilities
Pros
- Seamless Integration with Google Workspace
- Real-Time Synchronization Across Devices
- Granular Access Permissions
Cons
- Limited Customer Support Availability
- Performance Issues
- Complexity in Initial Setup
Zendesk Sell
Software Description: Zendesk Sell is a powerful sales CRM that helps teams close deals faster by centralizing customer interactions. It’s easy to set up, intuitive to use, and integrates seamlessly with Zendesk’s suite. With productivity tools, analytics, and automation, Sell improves efficiency and drives revenue growth. Learn more at zendesk.com/sell.
Features
Unified Sale Pipeline Management:
Automated Lead & Task Management
Advanced Analytics & Reporting
Seamless Integration with Zendesk & Third-Party Apps
Pros
- Ease of Use
- Quick Implementation
- Enhanced Team Efficiency
Cons
- Limited Reporting Capabilities
- Slow User Interface
- Customer Support Challenges
easiware
Software Description: easiware is a customer service platform that centralizes multi-channel interactions and automates requests using AI. It creates a 360° customer profile to enable personalized responses, helping businesses enhance efficiency, boost satisfaction, and transform customer care into a growth driver.
Features
Omnichannel Communication Management
360-Degree Customer Profiles
AI-Powered Automation and Semantic Analysis
Real-Time Reporting and Analytics
Pros
- Ease of Use and Intuitive Interface
- Comprehensive Customer Profiles
- Robust Reporting and Analytics
Cons
- Limited Customization Options
- Integration Challenges
- Pricing Transparency
InfoServ
Software Description: InfoServ is an integrated CRM and contact center solution that combines sales, customer service, and help desk tools. It features a 360° customer view, built-in phone/email, ticketing, and performance analytics to boost team efficiency and enhance the customer experience.
Features
Unified Multi-Channel Communication
Customizable Sales Process Management
Advanced Reporting and Analytics
Integrated Help Desk and Ticket Management
Pros
- Integrated Communication Tools
- User-Friendly Interface
- Cost-Effective Solution
Cons
- Limited Customization Options
- Overwhelming Feature Set
- Update Scheduling Conflicts
Topline
Software Description: Topline is a complete business growth platform that combines CRM, sales automation, marketing, scheduling, documents, and payments in one system. With expert support from a Flex CMO, users streamline operations and boost growth through powerful tools and dedicated marketing guidance.
Features
Comprehensive CRM and Sales Automation
Integrated Marketing Suite
Topline Butler Service
Unified Business Operations
Pros
- All-in-One Functionality
- Exceptional Customer Support
- Cost-Effective Solution
Cons
- Two-Factor Authentication (2FA) Requirement
- Learning Curve for New Users
- Limited Third-Party Integrations
Ynot
Software Description: Ynot is a higher education CRM that helps colleges and universities track student prospects from inquiry to enrollment. It supports phone, email, and SMS engagement, logs every interaction, records calls, and integrates with SIS and third-party tools to boost productivity and enrollment rates.
Features
Integrated Multi-Channel Communication
Automated Enrollment Workflows
Robust Reporting and Analytics
Seamless Third-Party Integrations
Pros
- User-Friendly Interface
- Comprehensive Communication Tools
- Responsive Customer Support
Cons
- Lead Integration Issues
- Limited Customization Options
- Occasional System Glitches
PlanPlus Online
Software Description: PlanPlus Online is a productivity and CRM suite that combines task management, group calendaring, contact management, and sales automation. Based on FranklinCovey's principles, it focuses on building a culture of productivity and adapts to an organization's specific needs.
Features
Comprehensive Task Management
Integrated Calendar
Contact Management
Sales Automation
Pros
- Comprehensive Planning and Organization
- User-Friendly Interface
- Responsive Customer Support
Cons
- High Pricing
- Technical Issues
- Lack of Updates
Visual Visitor
Software Description: Visual Visitor is a sales intelligence platform offering over 641M B2B contacts, buyer intent data, website visitor ID, and more. It helps sales teams connect faster, reduce prospecting time, and uncover hidden leads. Unlimited users, starting at $149/month. Trusted by 2,200+ businesses.
Features
WebID +Person: Identify Anonymous Website Visitors
AI Sales Rep: Automated Lead Engagement
Comprehensive B2B Contact Database
Real-Time Alerts and Visitor Analytics
Pros
- Identifies Anonymous Website Visitors
- Comprehensive B2B Contact Database
- Real-Time Alerts and Visitor Analytics
Cons
- Limited CRM Integrations
- Learning Curve for Advanced Features
- Pricing for Premium Features
Framework360
Software Description: Framework360 is a cloud-based, all-in-one marketing platform that enables professionals to manage campaigns, CRM, contacts, and direct mail from one place. It streamlines operations, boosts engagement, and simplifies marketing workflows for better efficiency and performance.
Features
Visual Website & Landing Page Builder
Comprehensive Marketing Automation
Integrated CRM and Sales Management
E-commerce and Membership Capabilities
Pros
- Comprehensive All-in-One Platform
- Exceptional Customer Support
- User-Friendly Interface
Cons
- Limited Mobile App Functionality
- Checkout Page Customization Constraints
- Learning Curve for Advanced Features
Astrea Smart vCard
Software Description: Astrea Smart vCard enables fast export and import of Contacts, Leads, Accounts, and Users in VCF (vCard 2.1/3.0) or PDF formats. Export one or many records, generate vCards for all contacts under an account, or import contacts from VCF files. A simple solution for efficient contact management.
Features
Seamless vCard Export and Import
Integration with Salesforce Lightning and Classic
Custom Field Mapping via Notes Object
Mobile Compatibility and Chrome Extension
Pros
- Seamless Salesforce Integration
- User-Friendly Interface
- Responsive Customer Support
Cons
- Limited Customization Options
- No API Availability
- Absence of a Free Trial
L-Card Pro
Software Description: L-Card Pro is a secure digital business card and contact management app. Create and share unlimited custom cards, scan paper cards in 27 languages, and enhance networking with videos, files, QR codes, and CRM integration. Ideal for professionals and teams seeking smart digital connectivity.
Features
Customizable Digital Business Card Design Suite
Advanced OCR Card Scanner
Smart Email Signature Integration
Comprehensive Analytics Dashboard
Pros
- Effortless Sharing & Customization
- Robust CRM Integration
- Comprehensive Analytics
Cons
- Limited Design Templates
- Learning Curve for New Users
- Occasional Technical Glitches
Constant Contact
Software Description: Constant Contact is a digital marketing platform tailored for small businesses, offering tools for email marketing, SMS campaigns, and social media management. With AI-driven content creation, automation features, and integrations with platforms like Shopify and Canva, it simplifies and enhances marketing efforts.
Features
AI-Powered Content Generation
Comprehensive Email Marketing Tools
Integrated Social Media Management
Marketing Automation and Segmentation
Pros
- User-Friendly Interface
- Comprehensive Email Marketing Tools
- Reliable Customer Support
Cons
- Limited Advanced Automation Features
- Pricing Increases with Contact List Size
- Template Customization Constraints
webCRM
Software Description: webCRM is an intuitive, cloud-based CRM that helps businesses grow by simplifying customer management, sales tracking, and performance analysis. Customizable and easy to use, it enables teams to focus on clients while the platform handles follow-ups, reports, and automation.
Features
Sales Pipeline & Lead Management
Customizable Dashboards & Reporting
Email & Campaign Automation
Contact & Activity Management
Pros
- User-Friendly Interface
- Comprehensive Contact and Task Management
- Reliable Customer Support
Cons
- Higher Cost for Advanced Features
- Learning Curve for New Users
- Limited Mobile Functionality
Quoter
Software Description: Quoter is a quote-to-cash platform built for MSPs, helping sales teams send quotes faster, track deals, and grow revenue. With 25+ integrations and distributor support for hardware sales, it simplifies quoting. Now part of ScalePad, Quoter offers robust support and onboarding for over 1,600 partners.
Features
Product Configurator with Automated Pricing
Professional Templates and Custom Branding
Integrated E-Signature and Payment Processing
Robust Reporting and Analytics
Pros
- User-Friendly Interface
- Robust Integration Capabilities
- Efficient Onboarding and Support
Cons
- Limited Customization Options
- Currency Conversion Challenges
- Learning Curve During Setup
Shape
Software Description: Shape is an all-in-one AI-driven sales and marketing automation platform that helps businesses streamline pipelines, launch marketing campaigns, manage leads, and track projects. With customizable features and a collaborative interface, Shape empowers teams to grow revenue efficiently.
Features
Comprehensive Sales Automation
Advanced Marketing Automation
Integrated Communication Tools
Customizable Reporting and Analytics
Pros
- Intuitive and User-Friendly Interface
- Robust Automation Features
- Responsive Customer Support
Cons
- Limited API Capabilities
- Higher Pricing Compared to Alternatives
- Initial Learning Curve
Evercontact
Software Description: Evercontact automatically scans emails and LinkedIn to extract and update contact info in your address book or CRM. Say goodbye to manual entry—your contacts stay current and complete, saving time and preventing lost data. Enjoy a free individual service and team trial to get started.
Features
AI-Powered Real-Time Contact Updates
Seamless CRM and Email Platform Integration
ContactRescue for Historical Email Scanning
Centralized Contact Management for Teams
Pros
- Automatic Contact Updates
- Time-Saving and Productivity Boost
- Seamless Integration with Email Platforms
Cons
- Limited Manual Contact Management
- Lack of Business Card Scanning Feature
- Interface Design and Usability
Pobuca Connect
Software Description: Pobuca Connect is a cloud contact management app that unifies business contacts into one shared, searchable address book. Accessible on all devices, it features a virtual assistant, Microsoft integration, and robust sharing tools. Pobuca enhances team collaboration, productivity, and CRM efficiency.
Features
Unified Company Address Book
Pobuca Bot – Virtual Assistant
Microsoft Ecosystem Integration
Advanced Contact Management Tools
Pros
- Centralized Contact Management
- User-Friendly Interface
- Robust Microsoft Integration
Cons
- Performance Issues
- Limited Customization Options
- Data Export Limitations
AkrutoSync
Software Description: AkrutoSync securely syncs Outlook calendars, contacts, tasks, and notes across Android, iPhone, and Windows devices—without the cloud. It offers seamless, automatic updates and supports multiple devices, making it ideal for users seeking private, direct syncing with Microsoft Outlook.
Features
Cloud-Free Syncing
Two-Way Synchronization Across Multiple Devices
Automatic, Real-Time Sync
Comprehensive Outlook Integration
Pros
- Reliable Two-Way Synchronization
- Cloudless Data Synchronization
- Excellent Customer Support
Cons
- Initial Setup Complexity
- Compatibility with Latest OS Updates
- Limited Mobile App Functionality
Kavkom
Software Description: Kavkom offers hosted VoIP and cloud-based communication tools that help businesses improve customer service and collaboration. With services like predictive dialers and call center software, Kavkom enables mobile, reliable, and modern telephony solutions tailored to business needs.
Features
Predictive Dialer with PBX Integration
Cloud-Hosted VoIP Phone System
Real-Time Call Monitoring and Analytics
CRM Integration and Contact Management
Pros
- Efficient Automated Dialing
- Comprehensive Lead Management
- Seamless CRM Integration
Cons
- Learning Curve
- Subscription Costs
- Limited Email Functionality
Inxide
Software Description: Inxide by Increso is an omnichannel AI platform that merges generative AI, automation, and telephony to power self-service customer interactions. Built on a secure, scalable AWS cloud system, it tracks and analyzes thousands of interactions daily to boost efficiency and cut support costs.
Features
Omnichannel Communication Management
Customizable Contact Forms
API Integration with Ticketing Systems
Performance Monitoring and Workflow Design
Pros
- Intuitive Interface
- Omnichannel Integration
- Real-Time Analytics
Cons
- Limited Third-Party Integrations
- Customization Constraints
- Learning Curve for Advanced Features
Mailsoftly
Software Description: Mailsoftly is a free email marketing tool with features like personalized campaigns, contact segmentation, automation, and detailed analytics. With customizable templates and white glove support for your first campaign, it’s ideal for businesses seeking easy, effective, and affordable email marketing.
Features
Personalized Campaigns
Contact Segmentation
Email Automation
In-Depth Analytics
Pros
- User-Friendly Interface
- Comprehensive Feature Set
- Exceptional Customer Support
Cons
- Limited Advanced Customization
- Integration Limitations
- Learning Curve for Advanced Features
Team365
Software Description: Team365 CRM is an intuitive, cloud-based platform that centralizes contact management and streamlines sales processes. With AI assistance, workflow automation, and marketing tools, it helps businesses build better customer relationships and close more deals faster.
Features
AI-Powered Sales Assistant
Workflow Automation
Advanced Analytics & Forecasting
Multi-Channel Communication Support
Pros
- Ease of Use
- Integration Capabilities
- Simplicity
Cons
- Occasional Bugs
- Time-Consuming Processes
- Support Response Time
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