InTouch CRM
4.3
InTouch CRM Overview
Features
InTouch CRM Pricing Overview
InTouch Basic – $26.00 per user/month
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1,000 contacts
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1,000 email credits per month
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Includes: CRM, calendar/tasks, text message marketing, surveys, social media integration, basic automation
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Also includes: Online knowledge base, phone support, exclusive member area, dedicated manager
InTouch Intermediate – $34.00 per user/month
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2,500 contacts
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5,000 email credits per month
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All features of the Basic plan
InTouch Advanced – $47.00 per user/month
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Unlimited contacts
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30,000 email credits per month
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All features of the Intermediate plan
InTouch Bespoke – Price upon request
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Unlimited contacts
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1 million email credits per month
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All features of the Advanced plan
Additional Information
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14-day free trial included
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No credit card required to start the trial
InTouch CRM Score
Smyte Score
4.3
Number of Reviews 30
Smyte Score
The Smyte Score is a weighted average from leading review sites across the web.
100+ reviews for Software Name
Pros
Integrated CRM and Marketing Automation:
InTouch CRM offers a seamless blend of CRM functionalities with email and SMS marketing tools, allowing businesses to manage contacts, automate follow-ups, and execute campaigns from a single platform.
User-Friendly Interface:
Users appreciate the intuitive design of InTouch CRM, making it easy to navigate and utilize its features without extensive training.
Responsive Customer Support:
The platform is praised for its responsive and helpful customer support team, ensuring users receive timely assistance when needed.
Cons
Limited Advanced Analytics:
Some users have noted that InTouch CRM lacks advanced segmentation and sales analytical capabilities, making it challenging to measure key performance indicators like lead response rates and sales trends.
Additional Costs for Pro Features:
Certain advanced features require additional payments, which can be a drawback for businesses operating on tight budgets.
Complexity in Data Management:
Users have reported difficulties in managing data fields, such as the inability to delete unused data boxes, leading to cluttered dashboards and potential confusion.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.
FAQs
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