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Blacksmith Sales Enablement helps food & beverage manufacturers and brokers streamline sales with a powerful CRM, sales call tracking, product management, and analytics platform. It enables data-driven decision-making and simplifies complex sales cycles in one integrated solution.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate the straightforward and intuitive design, making it easy to navigate and train new users.
Responsive Customer Support:
The support team is noted for being accommodating and responsive, assisting users in resolving issues promptly.
Comprehensive CRM and Sales Pipeline Management:
The platform offers robust CRM capabilities, including contact management, interaction tracking, and sales pipeline management, enabling sales teams to monitor leads and customer engagements effectively.
Complex Reporting Tools:
Some users find the reporting features to be overcomplicated, making it challenging to generate custom reports without assistance.
Integration Limitations:
There are mentions of limited integration capabilities with other accounting software, which can hinder seamless data synchronization.
Update-Related Issues:
Users have reported that software updates occasionally introduce bugs or disrupt existing functionalities, requiring additional time to resolve.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.