Home > Contact Management Software > KeepConnected
KeepConnected is a cloud-based contact management solution that helps businesses organize contacts, track interactions, and automate sales and marketing workflows. It centralizes customer data, enabling better communication, follow-ups, and productivity from a unified platform.
The Smyte Score is a weighted average from leading review sites across the web.
Easy to Use and Navigate:
Users consistently praise the intuitive interface and streamlined navigation, making it easy to get started and manage contacts without a steep learning curve.
Centralized Communication Tracking:
The ability to keep track of all customer interactions—calls, emails, and notes—in one place is highlighted as a major time-saver and productivity booster.
Customizable Features & Automation:
The platform offers flexible customization and workflow automation, allowing teams to tailor the experience to their specific sales processes.
Limited Integration Options:
Some users report that KeepConnected does not offer enough native integrations with other popular tools, which can affect workflow efficiency.
Occasional Performance Lags:
Users have experienced slow loading times or lag when managing large contact databases or switching between modules.
Basic Reporting Capabilities:
The reporting and analytics features are considered too simplistic by some, lacking advanced filtering or visualization options.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.