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Sansan

Sansan is a cloud-based CRM that digitizes business cards with 99.9% accuracy to build a shared contact database. It helps teams visualize connections, track leads, and streamline follow-ups. With multilingual support and Salesforce integration, Sansan boosts productivity and collaboration.

4.5

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Sansan Overview

Sansan is a cloud-based contact management and CRM platform designed for companies and teams, with over 6,000 corporate clients globally. It transforms business cards into a centralized, shareable contact database using 99.9% accurate digitization powered by a mix of OCR, human transcription, and machine learning. This first-party data becomes a core business asset, helping teams visualize networks, track communications, share leads, and accelerate deal flow. Sansan supports multilingual input and integrates seamlessly with Salesforce, Zapier, and other systems via API. It empowers organizations to increase productivity, collaboration, and bottom-line efficiency by transforming how contact data is managed and leveraged across departments.

Features

99.9% Accurate Business Card Digitization

Centralized, Shareable Contact Database

Seamless CRM Integration

Lead Visualization & Collaboration Tools

Sansan Pricing Overview

Sansan Score

Smyte Score

4.5 Number of Reviews 19

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Exceptional Digitization Accuracy:
Sansan’s proprietary blend of OCR, AI, and human verification ensures a 99.9% accuracy rate in digitizing business cards, supporting 11 languages including English, Japanese, and Chinese.

Centralized, Shareable Contact Database:
Users appreciate the ability to build a company-wide contact hub, enabling departments to share insights, track engagement, and discover internal connections.

Seamless CRM Integration:
Sansan offers native integration with Salesforce and connects to other tools via Zapier and an Open API, ensuring smooth incorporation into existing workflows.

Cons

Manual Scanning Requirement:
Despite its advanced technology, users must manually scan business cards, which some find time-consuming.

Privacy Concerns Over Shared Contacts:
Some users hesitate to digitize personal contacts due to the platform’s design, which allows company-wide access to scanned business cards.

Implementation Complexity:
Initial setup can be challenging, involving tasks like establishing schedules, raising internal awareness, scanning previously acquired business cards, and user training.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What types of companies benefit from Sansan?

Sansan is suitable for companies of all sizes and industries, from major corporations to small- and medium-sized businesses.

2. Is the Virtual Card feature included in the basic plan?

Yes, the Virtual Card (online business card) exchange feature is included at no additional cost.

3. Does Sansan support multiple languages?

Sansan can intelligently scan and digitize business cards in 11 languages, including English, Japanese, Chinese (simplified and traditional), Korean, German, French, Spanish, Portuguese, Indonesian, Thai, and Vietnamese.

4. Is the digitization accuracy consistent across devices?

Yes, Sansan ensures the same 99.9% accuracy whether using a scanner or the mobile app, as both processes utilize the same AI and human data entry formula.

5. What support does Sansan offer post-installation?

Sansan provides comprehensive after-sales support, including a dedicated Customer Success team, user training sessions, and access to a wide range of support materials through Sansan Academy.

Sansan

4.5

Software Info

Pricing

Score

Alternatives

Sansan Overview

Software Details

Features

Sansan Pricing Overview

Sansan Score

Smyte Score

4.5

Number of Reviews 19

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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EstiFlex

Sales Builder Plus

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