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Close

Close is a CRM tailored for SMBs and startups, combining built-in calling, SMS, email, and automation tools. It streamlines sales workflows, enhances team productivity, and offers advanced reporting, making it ideal for businesses aiming to close deals faster.

4.6

Software Info

Pricing

Score

Alternatives

Close Overview

Close is a sales-focused CRM designed for small to midsize businesses and startups aiming to accelerate their sales processes. It integrates calling, emailing, SMS, and automation tools into a unified platform, enabling teams to manage leads, track communications, and close deals efficiently. Features like built-in VoIP, Predictive Dialer, Call Assistant, and customizable workflows streamline outreach and follow-ups. With advanced reporting, Smart Views, and seamless integrations with tools like Zoom and Zapier, Close offers a comprehensive solution for sales teams seeking to enhance productivity and drive revenue growth.

Features

Built-in Multichannel Communication

Powerful Sales Automation Tools

AI-Powered Call Assistant

Advanced Reporting and Analytics

Close Pricing Overview

Close Score

Smyte Score

4.6 Number of Reviews 1927

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Integrated Multichannel Communication:
Close CRM offers built-in calling, emailing, and SMS functionalities within a unified platform. This integration allows sales teams to manage all communications without switching between multiple tools, enhancing efficiency and ensuring that all interactions are automatically logged.

Robust Automation and Workflow Features:
Users appreciate Close’s automation capabilities, including customizable workflows, email sequences, and follow-up reminders. These features help in reducing manual tasks and ensuring timely follow-ups, thereby increasing productivity.

User-Friendly Interface with Quick Onboarding:
Close is noted for its intuitive design, making it accessible even for those new to CRM systems. The platform’s ease of use facilitates rapid onboarding, allowing teams to get up and running quickly.

Cons

Higher Pricing Compared to Some Competitors:
Some users find Close’s pricing to be on the higher side, especially for startups or small businesses with limited budgets. While the platform offers a range of features, the cost may be a consideration for some.

Limited Customization in Lower-Tier Plans:
Certain advanced features, such as extensive workflow automations and custom reporting, are only available in higher-tier plans. This limitation may restrict smaller teams from accessing functionalities they need without upgrading.

SMS Functionality Restricted to Specific Regions:
The SMS feature in Close is currently limited to certain countries, including the U.S., Canada, the U.K., and Australia. This regional restriction can be a drawback for businesses operating in other markets.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.