Home > Compliance Software > ZenQMS
ZenQMS is a cloud-native quality management system tailored for Life Sciences companies. It meets 21 CFR Part 11 and ISO standards, offering all modules for all users with transparent pricing. Designed for scalability, it supports biotech, pharma, medical devices, labs, and more, with full support included.
The Smyte Score is a weighted average from leading review sites across the web.
All-Inclusive Pricing Model:
Users appreciate the transparent, fixed annual fee that grants access to all modules and unlimited users from Day 1, with no hidden costs or seat licenses.
Ease of Use and Implementation:
Customers praise how user-friendly the platform is and how ZenQMS handles most of the implementation work, minimizing the need for a large IT or QA team.
Excellent Customer Support:
Many users highlight the responsive, knowledgeable, and helpful support team that provides lifetime in-house assistance without additional fees.
Limited Customization Options:
Some users wish for more flexibility and customization in workflows and reporting features.
Learning Curve for Advanced Features:
A few users find that mastering some of the more complex modules and integrations can take time and training.
User Interface Updates Needed:
Certain reviewers mention that the UI could be modernized or made more intuitive to improve navigation.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.