Home > Service Dispatch Software > Zed-Service
Zed-Service is a 360-degree after-sales service management suite, offering customer call management, service tracking, warranty and repair management, inventory control, and more. With mobile apps for field service management, Zed-Service enhances operational efficiency and simplifies after-sales service.
The Smyte Score is a weighted average from leading review sites across the web.
Multi-Brand and Multi-Language Support:
Zed-Service accommodates various brands and supports multiple languages, making it versatile for diverse operational needs. ​
Comprehensive Service Management:
The software effectively manages customer calls, service work-orders, warranty claims, and repair processes, enhancing after-sales support. ​
Established Reliability:
Users have found Zed-Service to be a dependable solution in complex service networks, contributing to improved operational efficiency. ​
Geographical Limitations:
Some users have reported challenges related to implementation in certain regions, indicating potential geographical constraints. ​
User-Friendliness:
There are observations that the software could be more user-friendly, with suggestions for improved aesthetics and design.
Development and Support Concerns:
Users have noted that the development speed could be improved, and there are concerns regarding the quality of development and testing, as well as support availability across different time zones.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.