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Wise Systems is an AI-powered routing and dispatching software that optimizes last-mile deliveries for enterprise fleets. Its Dynamic Optimization Engine (DOE) automates scheduling, reducing delays, mileage, and carbon footprint while improving efficiency and customer service. Ideal for fleets of 25+ vehicles.
The Smyte Score is a weighted average from leading review sites across the web.
Intuitive User Interface:
Users appreciate the well-laid-out and intuitive design of Wise Systems, making it easier to navigate and utilize its features effectively. ​
Enhanced Customer Service:
The platform offers tools that enable companies to provide superior customer service, leading to increased satisfaction and retention. ​
Comprehensive Features:
Wise Systems provides a robust set of functionalities that cater to various operational needs, contributing to improved efficiency. ​
Implementation Challenges:
Some users have reported difficulties during the initial setup and integration of Wise Systems into their existing operations.
Learning Curve:
There is a noted learning curve associated with the platform, requiring time and training for teams to fully adapt and utilize all features effectively. ​
Customer Support Availability:
Users have expressed a desire for more accessible and responsive customer support, particularly during the onboarding phase.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.