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Wingmate

Wingmate transforms field staff into sales generators with an easy-to-use mobile app and CRM. It captures real-time intel, connects frontline employees with sales teams, and streamlines lead management. By improving communication between departments, businesses increase efficiency, enhance customer service, and drive revenue growth.

4.5

Software Info

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Wingmate Overview

Wingmate is a Toronto-based, fast-growing tech company revolutionizing sales and service communication. Designed for businesses with field teams, Wingmate empowers frontline employees—such as drivers, technicians, and service reps—to capture leads and improve customer engagement using a mobile app. The platform includes a Simple CRM for tracking and managing leads, two-way communication between field and sales teams, and pipeline management to drive conversions. By bridging the gap between operations and sales, Wingmate ensures real-time collaboration, better prospecting, and increased revenue. Companies leverage internal assets to scout opportunities, turning field staff into active sales contributors.

Wingmate Pricing Overview

Wingmate Score

Smyte Score

4.5 Number of Reviews 90

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Users appreciate Wingmate’s intuitive interface, making it simple for field staff to capture and submit leads on the go.

Mobile Accessibility:
The mobile app allows employees to report leads from anywhere, enhancing flexibility and responsiveness.

Improved Internal Communication:
Wingmate facilitates better communication between field and sales teams, streamlining lead management and follow-ups.

Cons

Lead Follow-Up Delays:
Some users have experienced slow turnaround times in lead follow-ups, affecting the effectiveness of captured leads.

Limited Feature Parity Between Platforms:
Discrepancies between the mobile app and web version, such as differing dropdown options, have been noted, potentially causing inconsistencies in user experience.

Contract Renewal Concerns:
A few users have reported issues with automatic contract renewals and challenges in customer service responsiveness regarding cancellations.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What platforms is Wingmate compatible with?

Wingmate is accessible via web browsers and offers mobile applications for both iOS and Android devices, enabling field staff to report leads and service issues from anywhere.

2. Does Wingmate integrate with other CRM systems?

Yes, Wingmate integrates with various CRM systems, including Salesforce Sales Cloud, facilitating seamless data synchronization and management.

3. What type of customer support does Wingmate provide?

Wingmate offers multiple support channels, including email/help desk, phone support, 24/7 live chat, and access to a knowledge base with FAQs and forums.

4. Is there a free version or trial available?

Yes, Wingmate provides both a free trial and a free version, allowing users to explore the platform’s features before making a purchase decision.

5. What training resources are available for new users?

Wingmate offers various training options, including live online sessions, in-person training, webinars, documentation, and video tutorials to help users effectively utilize the platform.

Wingmate

4.5

Software Info

Pricing

Score

Alternatives

Wingmate Overview

Software Details

Features

Wingmate Pricing Overview

Wingmate Score

Smyte Score

4.5

Number of Reviews 90

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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