Home > Scheduling Software > Vonigo
Vonigo is a cloud-based field service management platform that simplifies scheduling, work order management, CRM, dispatch, invoicing, and reporting. Designed for mobile service businesses, it helps increase sales, improve efficiency, and manage jobs from start to finish, all from desktop or mobile devices.
The Smyte Score is a weighted average from leading review sites across the web.
Intuitive and Easy to Use:
Users praise the platform for its user-friendly interface, making it easy to set up and navigate, even for those with minimal technical experience​.
Customer Service:
The customer support team receives high marks for being fast, responsive, and friendly. Many users appreciate the level of assistance they get, particularly during setup​.
Survey Feature for Customer Qualification:
The survey tool helps businesses pre-screen customers before booking, allowing them to filter leads based on availability and service compatibility​.
Integration Issues:
A number of users faced difficulties with integrating Vonigo with other platforms, which could be complex or prone to errors.
​Limited Customization:
Some users felt that the customization options for reports and templates were limited, which can be restrictive for certain businesses​.
Cost:
A few users mentioned that Vonigo can be more expensive compared to other similar software, especially for smaller companies with limited budgets​.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.