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Upvio is a HIPAA and GDPR-compliant practice management and telehealth solution. It integrates video calls, secure chat, and dynamic scheduling with features for remote vital assessments and custom forms. Upvio helps healthcare providers streamline operations and enhance patient engagement in a secure digital environment.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use and Automation:
Users appreciate how easy it is to book appointments and manage schedules, with automation features such as SMS reminders and email follow-ups. Many users also noted the seamless integration with their calendar, saving time and effort​.
​Customer Support:
Several reviews highlight the excellent customer service provided by Upvio’s team. Users report that the developers are responsive and quick to resolve issues​.
Affordable for Core Features:
Many users found that Upvio offers great value for money, especially for the basic features like building forms, automated reminders, and easy appointment scheduling​.
High Pricing with Additional Costs:
Some users feel that Upvio can become costly as you add more features or users, making it less affordable for growing businesses​.
Limited Customization for Booking Pages:
A few users noted that the booking page customization options are minimal, which can be a downside for businesses seeking more flexibility in their interface​.
No Link to Book Another Service After Confirmation:
Users expressed frustration with the lack of an option to book additional services directly after a booking confirmation, which could be a hindrance for businesses offering multiple services​.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.