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Upper Hand

Upper Hand is a top sports management software offering tools for scheduling, registration, payments, memberships, and more. Designed for sports businesses of all sizes, it streamlines operations, automates marketing, and delivers data insights, helping organizations operate efficiently and grow effectively.

4.5

Software Info

Pricing

Score

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Upper Hand Overview

Upper Hand is the leading provider of all-in-one sports management software designed to help businesses achieve more with less effort. Ideal for sports facilities, training centers, and organizations of all sizes, Upper Hand offers powerful tools for registration, scheduling, billing, memberships, and athlete management. The platform simplifies operations for camps, clinics, lessons, teams, and more while providing features like automated marketing, insightful reporting, and staff management. Its integrated software and payments platform enhances efficiency, increases customer satisfaction, and provides real-time data to support informed decision-making. With tools for facility scheduling, retail, and team management, Upper Hand is revolutionizing the way sports businesses operate.

Features

Advanced Scheduling and Registration

Integrated Payment Processing

Comprehensive Client and Membership Management

Robust Reporting and Analytics

Upper Hand Pricing Overview

Upper Hand Score

Smyte Score

4.5 Number of Reviews 295

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive Feature Set:
Users appreciate Upper Hand’s extensive capabilities, including scheduling, registration, payment processing, and client management, which streamline operations for sports facilities and training businesses.

User-Friendly Interface:
The platform is noted for its intuitive design, enabling users to navigate and utilize its features effectively without extensive training.

Responsive Customer Support:
Customers commend the prompt and helpful support team, highlighting their effectiveness in addressing inquiries and resolving issues.

Cons

Steep Learning Curve for Advanced Features:
Some users find that while basic functionalities are straightforward, mastering the more advanced features requires additional time and effort.

Limited Customization Options:
There are reports of constraints in customizing certain aspects of the platform to meet specific business needs, which can be a limitation for some users.

Pricing Concerns:
A few users feel that the cost of the software is on the higher side, especially for smaller businesses or those with limited budgets.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What features does Upper Hand offer for scheduling and registration?

Upper Hand provides advanced tools for event registration, scheduling, facility management, and more, all accessible within a unified platform.

2. Is there a mobile app available for Upper Hand users?

Yes, Upper Hand offers a mobile app that allows clients to book services, view schedules, and make payments directly from their mobile devices.

3. How does Upper Hand handle payment processing?

The platform includes secure payment processing with options for multiple payment methods, offering a processing rate of 3.2% + $0.30 per transaction.

4. Can Upper Hand support multiple locations for a business?

Yes, Upper Hand offers a franchise software setup that supports multi-location businesses, allowing each location to operate separately with its own programs, staff members, and schedules.

5. What kind of customer support does Upper Hand provide?

Upper Hand offers support through various channels, including email, chat, phone support, and a comprehensive knowledge base, ensuring users have access to assistance when needed.

Upper Hand

4.5

Software Info

Pricing

Score

Alternatives

Upper Hand Overview

Software Details

Features

Upper Hand Pricing Overview

Upper Hand Score

Smyte Score

4.5

Number of Reviews 295

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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