Unaty
Unaty SupportHub is a cloud-based platform that helps IT Support Teams work more efficiently by consolidating tools like Wiki, Tasks, Customer History, and File Storage into one integrated solution. It enhances collaboration and speeds up ticket resolution. Unaty also streamlines communication for communities and organizations.
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Unaty Overview
Unaty SupportHub is an integrated, cloud-based platform designed to enhance the efficiency of high-impact IT Support Teams. It eliminates the need for constant app-switching and searching for information by bringing all tools into one place. Unaty integrates seamlessly with existing ticketing systems, providing an easy-to-use suite that includes a Wiki, Tasks, Customer History, Q&A, File Storage, and conversations, all in one collaborative hub. This enables IT teams to resolve tickets faster and focus on providing better customer service. Additionally, Unaty helps communities, teams, and organizations streamline communication, facilitating better member interactions and collaboration.
Features
Integrated Wiki
Task Management
Customer History
Q&A and File Storage
Unaty Pricing Overview
Unaty Score
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FAQs
Unaty SupportHub is a collaboration platform designed to streamline communication and improve ticket resolution for IT support teams.
Yes, Unaty integrates with existing ticketing systems and various other tools to centralize information for support teams.
Users find the platform user-friendly, designed to simplify tasks like managing customer histories and solving tickets.
Currently, there is no mention of a mobile app; the platform is primarily web-based.
Unaty offers dedicated support via email, and the platform includes a knowledge base for self-help.
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