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ufirst

ufirst is a cloud-based queuing management system that digitizes queues and appointments, helping businesses manage on-site flows and reduce customer wait times. It is used in over 250 cities across 5 countries, managing over 200,000 bookings daily to enhance user experience and save customers’ time.

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ufirst Overview

ufirst is a cloud-based queuing management system (QMS) and virtual agenda designed to digitize queues and appointments, helping businesses manage on-site flows and reduce customer wait times. By supporting both public and private operators, ufirst aims to improve the user experience and optimize customer time management. With over 200,000 bookings daily, the platform is present in more than 250 cities across 5 countries. ufirst offers efficient solutions for businesses to streamline appointment scheduling and eliminate long waits, creating a smoother and more efficient customer experience.

ufirst Pricing Overview

ufirst Score

Smyte Score

2.1 Number of Reviews 88

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Easy Appointment Booking:
Users find it very convenient to book appointments through their smartphone with just a few clicks.

Queue Management:
ufirst is effective in managing customer flows and reducing long wait times.

Notifications:
Customers are alerted when it’s their turn, enhancing user experience.

Cons

Booking Cancellations:
Users report issues with appointments being canceled unexpectedly.

Incorrect Scheduling:
Some users experience scheduling for times when businesses are closed.

Reliability Issues:
Occasionally, the app may not function as expected, leading to customer dissatisfaction.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is ufirst?

ufirst is a cloud-based queuing and appointment management software that helps businesses reduce wait times by allowing customers to book virtual tickets.

2. How does ufirst work?

Customers can book virtual tickets through the app, receive notifications, and monitor their turn remotely.

3. Is ufirst available for mobile?

Yes, ufirst is available for both iOS and Android devices.

4. What industries use ufirst?

ufirst is suitable for banks, public offices, hospitals, gyms, universities, restaurants, and other service providers.

5. Can businesses track appointments in real-time?

Yes, ufirst provides real-time tracking and notifications for both customers and operators.

ufirst

2.1

Software Info

Pricing

Score

Alternatives

ufirst Overview

Software Details

Features

ufirst Pricing Overview

ufirst Score

Smyte Score

2.1

Number of Reviews 88

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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