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Thryv

Thryv is a comprehensive small business management software, offering tools for customer communications, invoicing, scheduling, reputation management, and social media. It simplifies operations, helping businesses stay organized and get paid faster. 24/7 support is available, though some integrations may be limited

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Thryv Overview

Thryv is an all-in-one business management platform designed to help small businesses streamline their operations. It offers features such as customer communications, invoicing and payments, appointment scheduling, reputation management, social media management, and more. Thryv’s easy-to-use software puts customers at the center, automating tasks to help businesses reach more customers, stay organized, and get paid faster. With 24/7 support, it is a valuable tool for small business owners in the U.S., Canada, and Australia. Users have praised its comprehensive features, though some note difficulties with integrations and customer support

Thryv Pricing Overview

Thryv Score

Smyte Score

4 Number of Reviews 1174

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive Features:
Thryv is praised for its wide range of features, including CRM, payment processing, marketing automation, and social media management. These make it a powerful tool for businesses needing an all-in-one solution.

Excellent Customer Service:
Despite some complaints, many users have noted the helpfulness and responsiveness of Thryv’s support team. Many have appreciated the personalized attention and training offered by the support staff.

Easy Customization:
Users enjoy the flexibility Thryv offers in customizing the platform to meet specific business needs, making it particularly valuable for small businesses that require adaptability.

Cons

Customer Support Issues:
Many users have expressed frustration with the customer service, particularly regarding issues such as delays in responses and poor handling of cancellations and billing issues. Some reported that they were charged multiple times without receiving services.

Complexity and Learning Curve:
While Thryv offers robust features, users find the platform overwhelming, especially those new to the software. The system can be difficult to navigate, and the learning curve is steep for some, which leads to frustration.

Limited Integrations:
Some users have highlighted that Thryv does not integrate well with certain third-party systems, such as dialer systems. This can be a dealbreaker for businesses that require such connections.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is Thryv and who is it best suited for?

Thryv is an all-in-one business management platform designed for small to medium-sized businesses. It offers tools for CRM, appointment scheduling, invoicing, payments, marketing automation, and more. It’s ideal for service-based businesses that want to manage their operations, communications, and customer relationships in one place.

2. Does Thryv integrate with other tools I already use?

Yes, Thryv integrates with popular platforms like QuickBooks, Square, Gmail, Outlook, Zoom, and others. It also offers APIs for more advanced integrations. These connections help streamline workflows and reduce the need for manual data entry.

3. Is Thryv easy to use for non-tech-savvy users?

Thryv is designed with simplicity in mind, and many users highlight its intuitive dashboard and guided setup. The platform also provides onboarding assistance and ongoing customer support to help users get the most out of the system, even with limited technical experience.

4. Can I manage communications with clients through Thryv?

Yes, Thryv includes tools for email and text message marketing, appointment reminders, and centralized client messaging. You can view conversations across channels in one inbox and keep communication organized and professional.

5. What kind of support does Thryv offer?

Thryv provides 24/7 customer support via phone, chat, and email. Users also get access to a dedicated business advisor, how-to videos, webinars, and a help center with guides and FAQs to support ongoing success with the platform.

Thryv

4

Software Info

Pricing

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Thryv Overview

Software Details

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Thryv Pricing Overview

Thryv Score

Smyte Score

4

Number of Reviews 1174

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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