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Tesseract

Tesseract is a field service management solution by Asolvi that provides visibility into workforce, assets, and contracts. It includes features such as scheduling, contract management, stock control, and mobile capabilities. The software improves service efficiency, first-time fix rates, and reduces operational costs.

4.4

Software Info

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Alternatives

Tesseract Overview

Tesseract is a comprehensive field service management solution developed by Asolvi. It aims to enhance service operations by providing greater visibility into workforce, assets, and contracts, enabling businesses to optimize resource allocation and meet service level agreements. Key features include scheduling, contract management, stock control, and mobile capabilities. Tesseract also improves first-time fix rates, reduces costs, and offers robust reporting tools to analyze performance and identify areas for improvement. This all-in-one platform is designed to streamline processes, improve customer satisfaction, and drive operational efficiency in field service industries.

Tesseract Pricing Overview

Tesseract Score

Smyte Score

4.4 Number of Reviews 24

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Users appreciate Tesseract’s intuitive design, which simplifies navigation and reduces the learning curve.

Comprehensive Feature Set:
The platform offers a robust suite of tools, including job management, scheduling, contract management, stock control, mobile capabilities, and reporting, catering to various operational needs.

Positive User Feedback:
With a rating of 4.4 out of 5 stars on G2, users commend Tesseract for its effectiveness in managing field service operations.

Cons

Diary Functionality:
Some users have reported that the diary feature is not robust, leading to challenges in scheduling and managing appointments effectively.

Complex Features:
Certain functionalities within Tesseract are perceived as confusing, requiring additional training or support to utilize effectively.

Single Login Limitation:
The system allows only one login at a time, which can cause issues for teams working across multiple locations or requiring simultaneous access.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What industries does Tesseract serve?

Tesseract is designed for businesses seeking to streamline service operations, offering features like scheduling, contract management, and reporting to enhance efficiency.

2. Is there a free trial available for Tesseract?

Information regarding a free trial is not specified. Interested businesses should contact Tesseract directly to inquire about trial options.

3. Can Tesseract integrate with other software applications?

Specific integration capabilities are not detailed. It’s advisable to consult with Tesseract’s sales or support team to discuss integration possibilities with existing systems.

4. Does Tesseract provide mobile access?

Yes, Tesseract offers mobile capabilities, allowing users to manage field service operations remotely and stay connected with their teams.

5. What training resources are available for new users?

Tesseract provides training through documentation, videos, and live online sessions to ensure users can effectively utilize the platform’s features.

Tesseract

4.4

Software Info

Pricing

Score

Alternatives

Tesseract Overview

Software Details

Features

Tesseract Pricing Overview

Tesseract Score

Smyte Score

4.4

Number of Reviews 24

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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Fexillon

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BlueBox

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