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TeamUp

TeamUp is an intuitive fitness management software for gyms, studios, and personal trainers. It simplifies class scheduling, customer management, and marketing, while offering customizable apps and seamless payments. With unlimited support and no hidden fees, TeamUp helps businesses grow and thrive efficiently.

4.5

Software Info

Pricing

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TeamUp Overview

TeamUp is the all-in-one fitness management software designed for ambitious business owners in the fitness industry, including gyms, studios, personal trainers, and dance schools. Offering a simple, cost-effective solution, TeamUp streamlines operations, from customer data management to class scheduling, marketing, and sales. With robust features, including automated communications, customizable mobile apps, and seamless payment solutions, TeamUp helps keep classes full and customer satisfaction high. The platform is built for ease of use and flexibility, supporting both in-person and online services. Plus, TeamUp’s free switching service and unlimited support ensure your business runs smoothly without hidden fees or complex systems.

TeamUp Pricing Overview

TeamUp Score

Smyte Score

4.5 Number of Reviews 307

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Many businesses, particularly those in fitness and wellness industries, have a wide range of technical expertise among their staff. TeamUp has intentionally designed its software to be intuitive, so that even those without technical backgrounds can quickly get up to speed. This makes it accessible for a variety of businesses, from gyms to dance studios.

Customer Support:
TeamUp stands out for its responsive and supportive team, a critical advantage when implementing software for business management. Its team is quick to resolve issues and proactively assists users during transitions. This is especially important for businesses with limited IT support or resources.

Automation:
The automation features in TeamUp reduce the need for manual intervention in booking, payments, and customer communications. This is particularly valuable for businesses with high volumes of transactions, where such features can drastically cut down on time spent on administrative tasks, allowing staff to focus on customer experience.

Cons

Limited Customization for Staff Calendars:
Some users have mentioned the lack of customization, particularly when it comes to managing staff availability or having more flexible calendar options. For example, one user noted that being able to see more calendars (10–12) on one screen would be beneficial.

Inconsistent App Functionality:
Several reviews highlight issues with the app’s performance, such as its basic features or lack of a fully functional app for teachers. One user mentioned the app lacking essential functions that would make managing schedules easier for instructors.

Pricing and Hidden Costs:
A few users have pointed out dissatisfaction with pricing adjustments. TeamUp was initially praised for its affordability, but there were complaints about sudden price hikes and the lack of transparency regarding costs. Some users felt that new pricing was justified by updates that were essentially just bug fixes.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.