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SunLync Select is an all-in-one salon management tool offering centralized client management, inventory tracking, and employee scheduling. Its network capabilities support multi-location integration, while features like POS systems and online booking enhance operational efficiency and service consistency.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users appreciate SunLync Select’s intuitive interface, which simplifies client placement and internal communication. One reviewer noted, “Easy to use, basic interface, helps easily place clients, eLync system is nice to send emails between coworkers.”
Comprehensive Functionality:
The software integrates multiple roles—operations management, security, administrative assistance, and equipment maintenance—into a single platform, enhancing operational efficiency.
Centralized Database:
SunLync Select offers a centralized database, facilitating efficient client management and streamlined operations across multiple locations.
Customer Support Challenges:
Some users report difficulties with customer service responsiveness. A reviewer mentioned, “Was over the crappy customer service, multiple issues, constantly wouldn’t work and would have to close down the salon.”
Technical Issues:
Users have experienced technical problems that disrupt salon operations, leading to downtime. The same reviewer stated, “Multiple issues, constantly wouldn’t work and would have to close down the salon.”
Outdated Technology:
Some customers feel that SunLync Select lacks modern features, such as automated rejection texts and automatic EFT processing, requiring manual intervention. The reviewer noted, “They weren’t up to date with all new technology like the auto rejection texts or running EFTs automatically; you had to manually do and send all of those which costs a lot of time and money.”
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.