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Streem

Streem is an AI/AR-powered remote video platform that enhances customer engagement and support. StreemCore® enables businesses to diagnose and solve issues remotely with interactive, no-download video collaboration. With APIs and SDK integration, Streem streamlines quoting, troubleshooting, and retail consultations for a seamless customer experience.

4.5

Software Info

Pricing

Score

Alternatives

Streem Overview

Streem is a cutting-edge remote video and AR-enabled platform that helps organizations sell, service, and support customers efficiently. With its AI/AR-powered toolkit, businesses can engage with consumers in real time, enhancing customer experiences and streamlining traditionally time-consuming tasks like quoting, troubleshooting, warranties, and retail consultations. StreemCore® offers enterprise-class remote visual assistance, allowing companies to diagnose and resolve issues faster via interactive, no-download video collaboration. Streem’s APIs and SDK enable seamless integration into native apps and existing workflows, ensuring smooth adoption. By leveraging AR, AI, and real-time video, Streem revolutionizes customer engagement, improving efficiency and customer satisfaction.

Features

Remote Visual Assistance

& AR-Powered Insights

Seamless API & SDK Integration

Enhanced Customer Experience

Streem Pricing Overview

Streem Score

Smyte Score

4.5 Number of Reviews 50

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Users appreciate Streem’s intuitive interface, making it simple to deploy and utilize across organizations.

Efficiency in Remote Assessments:
Streem enables virtual site visits, allowing companies to gather necessary information remotely, which helps in accurately scoping jobs without physical presence.

Customer Experience Enhancement:
The platform improves customer interactions by facilitating quick issue resolution through real-time video collaboration.

Cons

Connectivity Issues:
Some users report network connectivity problems, especially when using Streem outdoors, which can affect the quality of remote sessions.

Annotation Tool Limitations:
The current annotation feature overwrites original photos, and users would prefer an option to preserve the original images while annotating.

Dependence on Internet Quality:
The effectiveness of Streem is contingent on the quality of internet connections, which can vary and impact performance during remote assistance sessions.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is Streem?

Streem is a platform that enables organizations to engage with customers through real-time remote video and augmented reality (AR) technology, enhancing tasks like quoting, troubleshooting, and consultations.

2. How does Streem improve customer service?

By providing tools for remote visual assistance, Streem allows businesses to diagnose and resolve customer issues quickly without the need for physical visits, thereby enhancing customer satisfaction.

3. What are the key features of Streem?

Streem offers interactive, no-download video collaboration with built-in AR capabilities, AI-powered insights, and seamless API and SDK integration into existing workflows.

4. Is Streem easy to integrate with existing systems?

Yes, Streem provides APIs and SDKs that enable businesses to embed AR-enabled video tools into their native apps and workflows, ensuring a smooth integration process.

5. How can I get pricing information for Streem?

For detailed pricing information tailored to your organization’s needs, it’s best to contact Streem directly through their official website or sales channels.

Streem

4.5

Software Info

Pricing

Score

Alternatives

Streem Overview

Software Details

Features

Streem Pricing Overview

Streem Score

Smyte Score

4.5

Number of Reviews 50

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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