Home > Salon Software > SpaDesk – Salon software
SpaDesk is a free salon management software with features like billing, appointments, inventory, and CRM. It includes automated SMS/email campaigns, prepaid and membership plans, and a fast billing interface. SpaDesk also reduces no-shows, offers staff logins, and provides daily summary SMS.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users have highlighted that SpaDesk is simple and intuitive to navigate. The interface is user-friendly, which makes it easy for salon and spa owners to manage their appointments, staff schedules, and customer details without requiring extensive training.
Comprehensive Feature Set:
SpaDesk offers a variety of features such as online booking, client management, inventory tracking, and reporting. These features are designed to help businesses run smoothly and efficiently.
Customer Support:
Many users have praised SpaDesk’s customer support for being responsive and helpful. Whether it’s a technical issue or a question about the software’s functionality, users have found the support team to be reliable and quick to resolve issues.
Limited Customization:
Some users have noted that SpaDesk doesn’t allow for much customization of certain features or interfaces. Businesses that need highly personalized workflows or specific features may find this to be a limitation.
Pricing:
A few users have expressed concerns about the pricing, especially for smaller businesses. They feel that the cost might be a bit high for what the software offers, especially for those just starting out or with fewer clients.
Occasional Bugs and Glitches:
Some users have reported encountering occasional technical glitches, such as the system freezing or errors during the booking process. While these are typically addressed by customer support, they can be frustrating and disruptive to day-to-day operations.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.