SiteOne
SiteOne is a cloud-based platform for home builders to manage warranty service requests and improve customer experiences. It offers a homeowner portal, work order management, vendor coordination, digital publications, and quality assurance tools. For nearly 20 years, SiteOne has been a leader in customer relationship management.
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SiteOne Overview
SiteOne is a cloud-based software platform designed to help home builders streamline warranty service requests and enhance customer experiences. By offering digital publications, a homeowner customer service portal, and a robust builder warranty work order management system, SiteOne minimizes risk and improves efficiency. It includes a vendor management portal, electronic orientation & punch list forms, scheduled maintenance notifications, quality assurance tools, and a home inventory library. For nearly 20 years, SiteOne has been a leader in customer relationship management and outsourced customer service, providing builders with essential tools to enhance communication, maintain quality, and ensure homeowner satisfaction.
Features
Homeowner Customer Service Portal
Builder Warranty Work Order Management
Electronic Orientation & Punch List Forms
Scheduled Maintenance Notifications
SiteOne Pricing Overview
SiteOne Score
Smyte Score
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FAQs
SiteOne is a cloud-based software platform designed for home builders to manage warranty service requests and deliver superior customer experiences. It offers features like digital publications, a homeowner customer service portal, builder warranty work order management, vendor management portal, electronic orientation & punch list forms, scheduled maintenance notifications, quality assurance tools, and a home inventory library.
SiteOne is utilized by home builders, real estate developers, and property managers of all sizes across the United States who seek to increase productivity, customer satisfaction, and competitive advantage.
SiteOne is a cloud-based, SaaS, web-based platform. It also offers mobile applications compatible with Android and iOS devices.
SiteOne offers various training options, including in-person sessions, videos, documentation, and live online training. Support is available through phone and email/help desk.
Yes, SiteOne provides an open API, allowing for integration with other systems and databases to enhance business processes.
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