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Silvertrac is a Security Guard Management & Incident Reporting System that helps security teams monitor guard tours, report incidents, and track tasks in real-time. Users can capture photos, record audio, and add notes for instant reporting. The platform generates detailed analytics and reports to improve security operations.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Reporting Features:
Users appreciate Silvertrac’s ability to generate detailed and automated reports, enhancing transparency and communication with clients.
User-Friendly Interface:
The software is noted for its intuitive design, allowing security personnel to adopt and utilize its features seamlessly.
Responsive Customer Support:
Users commend the Silvertrac team for being accessible and helpful in addressing queries and providing assistance.
Performance Issues on Certain Devices:
Some users have reported that the software can be slow and may encounter problems on phones that are not from major manufacturers.
Limited Photo Management Capabilities:
There are mentions of challenges with the camera quality and the inability to add photos from the phone’s gallery, which can be frustrating when trying to provide comprehensive visual documentation.
Lack of Free Trial:
Potential users have noted the absence of a free trial option, which could help in evaluating the software’s suitability before committing.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.