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Shore is a versatile business management platform offering online booking, customer management, and digital marketing tools. Its features include a 24/7 online booking system, a comprehensive POS for payments and inventory, and Shore Pay for secure, contactless transactions, all designed to streamline operations.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate Shore’s clean, bright, and modern interface, which is easy to navigate and enhances the overall user experience.
Comprehensive Feature Set:
Shore offers a range of features, including online booking, customer database management, email marketing with tagging and segmentation tools, text reminders, and a robust dashboard with reporting and insight tools for business analysis.
Responsive Customer Support:
Many users commend Shore’s responsive client support, which assists in resolving issues efficiently and enhances user satisfaction.
Limited Functionality for Class Packages:
Some users have noted the absence of a class package option, which would allow customers to purchase packages at a discounted price.
Restrictions on Multiple Appointments:
The system currently does not allow customers to book more than one appointment at a time, which can be a limitation for some businesses.
Challenges with Service Cancellation:
A few users have reported difficulties in canceling the service, citing unresponsive communication from the support team.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.