Home > Appointment Scheduling Software > Shopgenie
Shopgenie is a CRM, marketing, and online scheduling platform for auto repair shops. It offers tools to automate communication, manage appointments, and run campaigns—plus a free online booking tool to boost shop efficiency and customer engagement.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate Shopgenie’s intuitive design, which simplifies appointment scheduling and management.
Comprehensive Feature Set:
The platform offers a wide range of tools, including automated booking, invoicing, and communication features, enhancing operational efficiency.
Seamless Calendar Integration:
Shopgenie integrates smoothly with popular calendar applications, ensuring synchronized appointments across platforms.
Learning Curve for Advanced Features:
While the basic features are intuitive, some users find the advanced functionalities complex and require additional time to learn.
Limited Customization in Some Areas:
A few users have noted constraints in customizing certain aspects of the platform to meet unique business needs.
Occasional Technical Issues:
There have been reports of minor bugs or glitches that can temporarily disrupt operations, although these are not frequent.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.