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ShiftCare is a home health care software that streamlines scheduling, billing, and document management. It helps home care agencies simplify operations with features like caregiver collaboration, EVV compliance, progress notes, and a mobile app, giving more time for quality care and reducing administrative burden.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
ShiftCare has been praised for its user-friendly interface and intuitive design, which simplifies the scheduling process and allows for easy navigation​.
​Comprehensive Features:
Users appreciate the broad range of features, including patient records management, scheduling, payroll management, and the ability to manage caregivers and clients all in one platform.​
Customer Support:
Many reviewers have highlighted the excellent customer support, with responsive teams that provide timely assistance and effective troubleshooting​.
Billing Issues:
Some users have reported difficulties with the billing features, particularly when invoices don’t match what is required or expected​.
Customization Limitations:
A few users have mentioned that while the software is comprehensive, it lacks some flexibility in certain areas, like the ability to customize reports to the desired level.​
Pricing Structure:
Some users feel that the pricing can be steep, particularly for small businesses or those with fewer staff than the plan requires​.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.