Home > Field Service Management Software > ServSuite

ServSuite

ServSuite by FieldRoutes is an all-in-one software solution for pest control and lawn care businesses, offering tools for scheduling, billing, invoicing, and GPS vehicle tracking. The mobile app helps automate tasks, reduce paperwork, and improve efficiency, enabling businesses to streamline operations and grow successfully.

3

Software Info

Pricing

Score

Alternatives

ServSuite Overview

ServSuite by FieldRoutes is a comprehensive pest control and lawn care management software designed to help businesses streamline operations and drive growth. Trusted by over 50,000 users, it offers a wide range of features including scheduling, billing, invoicing, credit card processing, GPS vehicle tracking, and mobile application support. The platform enables automation, reducing paperwork and improving efficiency through tools like intelligent routing, voice and text notifications, and print-to-mail services. With its web-based, multi-browser compatible design, ServSuite helps businesses of any size manage their operations, improve customer satisfaction, and achieve operational success.

ServSuite Pricing Overview

ServSuite Score

Smyte Score

3 Number of Reviews 19

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive Feature Set:
Users appreciate ServSuite’s extensive range of functionalities, including scheduling, billing, invoicing, inventory management, and credit card processing, which streamline various business operations.

Mobile Application:
The mobile app enables technicians to manage work orders and proposals directly from the field, promoting paperless operations and enhancing efficiency.

GPS Vehicle Tracking:
Real-time monitoring of service vehicles allows for optimized route planning and timely service delivery, contributing to improved operational efficiency.

Cons

System Performance Issues:
Users report that the software can be slow, with instances where loading customer accounts takes over an hour, leading to decreased productivity.

Customer Service Challenges:
There are concerns about the responsiveness of customer support, with some issues taking weeks or even months to resolve.

Complex and Unintuitive Features:
Certain features, such as the barcoding system, are considered user-unfriendly, requiring multiple steps to perform simple tasks, which can be frustrating for users.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What industries does ServSuite serve?

ServSuite is designed for pest control, lawn care, and arbor care industries.

2. Is ServSuite accessible on mobile devices?

Yes, ServSuite offers a mobile application that allows technicians to manage work orders and proposals from the field, supporting paperless operations.

3. What training options are available for new users?

ServSuite provides training through in-person sessions, documentation, webinars, live online sessions, and videos to accommodate various learning preferences.

4. How does ServSuite handle customer support?

Customer support is available 24/7 via live representatives, knowledge base, chat, email, and phone support to assist users with any issues or questions.

5. Can ServSuite integrate with other software systems?

Yes, ServSuite offers integration capabilities with various software systems to streamline operations and enhance functionality.

ServSuite

3

Software Info

Pricing

Score

Alternatives

ServSuite Overview

Software Details

Features

ServSuite Pricing Overview

ServSuite Score

Smyte Score

3

Number of Reviews 19

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

Alternatives to ServSuite

SMS360

My Insider

Spot

Relevant Alternative Categories