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ServiceWorks

ServiceWorks is a cloud-based field service management solution offering tools for scheduling, billing, route optimization, and CRM. The mobile app supports remote job management and offline access. With easy setup and seamless onboarding, ServiceWorks streamlines operations and enhances productivity.

3.7

Software Info

Pricing

Score

Alternatives

ServiceWorks Overview

ServiceWorks is an all-in-one cloud-based field service management platform designed to optimize operations for service-based businesses of any size. It offers comprehensive tools for scheduling, dispatching, billing, invoicing, route optimization, GPS tracking, and customer relationship management (CRM). With the ServiceWorks Pro mobile app, businesses can manage jobs remotely, enhancing flexibility and productivity. The platform ensures seamless onboarding by importing existing customer data and price lists, making setup quick and painless. ServiceWorks supports offline mobile access, requires no hardware, and provides smart reporting for actionable insights. Trusted for its ease of use and robust features, ServiceWorks helps businesses improve customer service and operational efficiency.

Features

Job Scheduling and Dispatching

Inventory Management

Invoicing and Payment Processing

Real-Time Monitoring and Reporting

ServiceWorks Pricing Overview

ServiceWorks Score

Smyte Score

3.7 Number of Reviews 141

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive feature set:
ncludes work order management, scheduling, invoicing, and inventory tracking.

Mobile access:
The mobile app allows field technicians to access important data on the go.

Strong customer support:
Users report responsive and helpful customer service.

Cons

Learning curve:
Some users find the system complex and challenging to navigate initially.

Pricing concerns:
The software may be seen as expensive for small businesses.

Customization limitations:
Users feel that certain aspects of the software could benefit from more customization options.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.