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ServiceTrade

ServiceTrade is a platform that helps HVAC, mechanical, and fire contractors manage operations, improve field performance, and increase profits. It offers streamlined workflows, real-time data, and mobile integration to reduce costs, boost productivity, and improve client retention for over 1,300 contractors globally.

4.5

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ServiceTrade Overview

ServiceTrade is a software platform designed to help commercial HVAC, mechanical, and fire contractors streamline operations and grow profits. It supports managing service and project workflows, reducing administrative overhead, and improving technician productivity. ServiceTrade also boosts sales and customer retention, helping contractors deliver on contract commitments. Trusted by over 1,300 commercial contractors, the platform allows businesses to manage over 13 million assets and invoice over $7.5 billion annually. With over 11 years of industry experience, ServiceTrade optimizes field performance and enhances operational efficiency.

ServiceTrade Pricing Overview

ServiceTrade Score

Smyte Score

4.5 Number of Reviews 384

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive Service Management:
Users appreciate how ServiceTrade streamlines operations from intake to invoicing, helping businesses manage their workflows more efficiently.

User-Friendly Interface:
Many users highlight how easy it is to set up and use the software, especially for managing jobs and technician assignments.

Excellent Customer Support:
ServiceTrade is praised for its responsive customer service, with many reviewers noting the team’s helpfulness and willingness to implement user feedback.

Cons

Limited Mobile Functionality:
Some users mention that certain features, such as drag-and-drop scheduling, should be available on mobile devices or tablets.

Integration Issues:
A few users have reported difficulties with integrating ServiceTrade seamlessly with third-party applications, which can be an obstacle for businesses with complex software needs.

Photo Upload Problems:
There have been complaints about issues with technician photos not loading properly or being sent as attachments, impacting documentation.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is ServiceTrade used for?

ServiceTrade is a software platform designed to help commercial contractors manage operations, from scheduling and dispatching to invoicing and client communication.

2. Can ServiceTrade integrate with other software?

Yes, ServiceTrade offers integrations with various third-party tools, though some users have reported challenges with seamless integration, particularly for facility management software.

3. Is ServiceTrade mobile-friendly?

ServiceTrade provides a mobile app for field teams, allowing them to access job details and communicate with the office. However, certain features, like drag-and-drop scheduling, are not fully mobile-compatible.

4. How does ServiceTrade improve field operations?

The platform enhances field operations by allowing real-time job tracking, facilitating seamless communication between technicians and office staff, and providing a mobile time clock for accurate work hour tracking.

5. Is customer support available for troubleshooting?

Yes, ServiceTrade has an excellent reputation for customer support, with users praising the team’s responsiveness and willingness to address issues promptly.

ServiceTrade

4.5

Software Info

Pricing

Score

Alternatives

ServiceTrade Overview

Software Details

Features

ServiceTrade Pricing Overview

ServiceTrade Score

Smyte Score

4.5

Number of Reviews 384

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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EstiFlex

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