Home > Field Service Management Software > ServiceTracker
ServiceTracker is an all-in-one pest control software solution built on Salesforce.com, designed to streamline compliance, sales, CRM, contract management, scheduling, asset management, and billing. Leveraging the latest cloud technologies, it empowers businesses to optimize operations and enhance customer service.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Functionality:
Users appreciate ServiceTracker’s ability to manage various aspects of their business, from customer acquisition to operational processes, enhancing overall efficiency.
User-Friendly and Adaptable:
The software is noted for its intuitive interface and adaptability to specific business needs, making it accessible for users with varying technical skills.
Exceptional Customer Support:
ServiceTracker’s support team is recognized for their responsiveness and willingness to customize the software based on user feedback, ensuring a tailored experience.
Initial Learning Curve:
Some users find the system complex initially, requiring time and training to fully understand its capabilities.
Communication Challenges:
There can be difficulties in aligning company needs with technical expectations during software development, leading to potential misunderstandings.
Dependence on Support for Customization:
Certain users feel reliant on customer support for creating reports and customizing features, indicating a desire for more in-depth training resources.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.