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ServiceTitan

ServiceTitan is an all-in-one platform for residential and commercial service businesses, offering scheduling, invoicing, dispatching, and reporting tools. With features like call tracking and paperless invoicing, it helps streamline operations, boost profits, and deliver exceptional customer experiences.

4.4

Software Info

Pricing

Score

Alternatives

ServiceTitan Overview

ServiceTitan is the leading all-in-one software platform designed for residential and commercial field service businesses. Trusted by over 100,000 professionals, it streamlines operations by integrating scheduling, dispatching, invoicing, reporting, and sales tools into a single cloud-based system. ServiceTitan empowers businesses to boost efficiency, enhance customer satisfaction, and drive growth with features like advanced reporting, seamless communication, call tracking, and paperless invoicing. Ideal for HVAC, plumbing, electrical, and other service industries, ServiceTitan helps companies improve cash flow, reduce costs, and maximize profitability, enabling extraordinary results and business expansion.

Features

Comprehensive Scheduling and Dispatching

Advanced Reporting and Analytics

Mobile Functionality for Field Technicians

Integrated Marketing Tools

ServiceTitan Pricing Overview

ServiceTitan Score

Smyte Score

4.4 Number of Reviews 461

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive Features for Service Management:
ServiceTitan offers an all-in-one platform, including scheduling, dispatching, invoicing, and robust reporting tools, helping businesses streamline their operations and enhance efficiency.

Mobile Access and Field Functionality:
The mobile app allows users to manage operations remotely, making it easier for field teams to stay connected and for businesses to maintain continuity.

Strong Reporting and Analytics:
ServiceTitan provides advanced reporting capabilities that give businesses insights into performance, helping improve decision-making and optimize operations.

Cons

Steep Learning Curve:
Some users find the system complex and challenging to learn, particularly for teams transitioning from simpler tools.

High Cost:
ServiceTitan’s pricing model is seen as expensive, making it less accessible for smaller businesses.

Customization Limitations:
While feature-rich, some users have noted that certain customization options are limited, which can hinder the ability to adapt the software to specific needs.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.