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ServiceM8

ServiceM8 is an all-in-one app for trade contractors and service businesses like plumbing, electrical, and HVAC. It simplifies job management with features like scheduling, digital job cards, client communication, invoicing, online bookings, and staff tracking, helping businesses improve efficiency and customer service.

4.5

Software Info

Pricing

Score

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ServiceM8 Overview

ServiceM8 is an all-in-one app designed for small trade contractors and service businesses such as plumbing, electrical, HVAC, cleaning, and gardening. It simplifies job management with digital job cards, scheduling, client communications, staff tracking, invoicing, and payments. ServiceM8 offers online booking, asset management, and job documentation through photos and notes. It helps businesses save time, reduce paperwork, and enhance customer service. Perfect for managing staff in the field and staying organized while increasing efficiency across various service industries.

ServiceM8 Pricing Overview

ServiceM8 Score

Smyte Score

4.5 Number of Reviews 315

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:
Many users find the platform intuitive and easy to navigate, which streamlines job and staff management.

Integration with Accounting Software:
The integration with tools like Xero and QuickBooks is highly praised for simplifying invoicing and financial management.

Mobile Accessibility:
The mobile app allows field staff to access and update job details, which improves job visibility and management efficiency.

Cons

Customer Support Issues:
Users frequently mention poor customer support, especially when addressing technical problems like duplicate jobs or difficulty reaching someone to resolve issues.

Limited Android Compatibility:
ServiceM8’s mobile app is exclusive to iOS, leading to frustration for businesses relying on Android devices.

Glitches and Bugs:
Some users report frequent glitches, especially with the dispatch board and CRM system, requiring additional workarounds and causing inefficiencies.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. How much does ServiceM8 cost?

ServiceM8 offers plans starting from A$0/month (free plan), with paid plans ranging from A$29/month to A$349/month depending on your business size and needs.

2. Does ServiceM8 offer a free trial?

Yes, ServiceM8 offers a free version and a free trial for users to test the features.

3. What devices can I use ServiceM8 on?

ServiceM8 is available as an iOS app, but currently, there is no Android support.

4. Can I integrate ServiceM8 with accounting software?

Yes, ServiceM8 integrates with accounting tools like QuickBooks and Xero.

5. How do I cancel my ServiceM8 subscription?

Some users report challenges with canceling subscriptions, as customer service can be difficult to reach for cancellations.

ServiceM8

4.5

Software Info

Pricing

Score

Alternatives

ServiceM8 Overview

Software Details

Features

ServiceM8 Pricing Overview

ServiceM8 Score

Smyte Score

4.5

Number of Reviews 315

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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BlueBox

TheOfficeMonk

PMX Property Management

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